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  1. If this is your first visit, be sure to check out the FAQ by clicking the link above. You may have to register before you can post: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below.
  • Tutorials/FAQs RSS Feed

    Can I turn off the weight, inventory count, manufacturer, etc. on my product detail page? 


    Yes, you can.

    Open your Admin.

    Put the cursor over Catalog on the top menu.

    Choose Product Types from the dropdown.

    Choose Products General (or the product type you are customizing). ...
    Read More Read More

    Where do I find the files I would edit to change other parts of my cart (i.e. template files, sideboxes, etc.)? 


    If you want to turn your sideboxes on and off, or move them left and right, you do this from the Admin control panel in Admin -> Tools -> Layout boxes controller.

    Other files you would modify are located in includes/templates/template_default.

    Which file(s) you edit will depend on which page of your shop you want to customize. Working with these files is fairly easy since they are clearly marked with <!--bof whatever--> and <!--eof whatever-->. This makes moving sections of the file easy. After editing any of these files save them in your /CUSTOM folder.

    The most common file(s) to be customized are:

    Language Files

    • includes/languages/english.php
    • includes/languages/english/*.php
    • includes/languages/english/html_includes/*.php

    Template Files

    • includes/templates/ template_default /common/tpl_header.php>>
    • includes/templates/ template_default /common/tpl_footer.php>>
    • includes/templates/ template_default /common/tpl_main_page.php>>
    • ...
    Read More Read More

    Where do I find my server's errorlog to review server-side problems? 



    Your hosting company typically provides this via their control panel.

    - If you use cPanel, simply log into your cPanel admin, and click on the Errorlog button.
    - Other ...
    Read More Read More

    Is it possible to turn off shopping cart line that says "Weight: 0lbs" in "Total Items: 1 Weight: 0lbs Amount: $38.95"? 


    Yes.

    Go to:   Admin->Configuration->Shipping/Packaging
    Select  Display Number of Boxes and Weight Status
    Choose the desired setting:
    0= off
    1= Boxes ...
    Read More Read More

    How do I disable the category/inventory counts (the numbers beside the category links)? 


    Open your Admin. Put your cursor over the Configuration in the top menu, choose My Store. Locate the "Show Category Counts" option.  Turn ...
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    I have set in my admin "Show Category Counts" to false, but now there are still arrows next to all categories (without folowing numbers). How can I erase those arrows? 


    You can control those settings here:

    Admin->Configuration->Layout Settings
    - Categories Separator between the Category Name and Count
    - Categories Separator between ...
    Read More Read More

    Address format 1 - 6, Uk = 6 most other countries = 1 , what is the 'format' ? 


    Address formats are based on international ISO standard formats.
    You can see their layouts listed here:
    http://www.zen-cart.com/wiki/index.php/Table_address_format ...
    Read More Read More

    What files are used to edit both the way a product displays in the category listing and the product description page? 


    This is handled in many ways. 
    There are administrative "switches" under Admin->Configuration-> ..... a) Layout Settings, b) Product Info,  c) Product Listing, etc.
    There are language files controlling text content
    There are template files controlling the display of the information.

    Click here for
    Read More Read More

    Can I use 2CheckOut 2CO Payment Gateway with Zen Cart ? 


    Question:
    I want to make use of 2CO, - 2CO says: "any shopping cart compatible with the Authorize.net parameter set, provided that it allows you to change the gateway URL"
    Can I use 2CO with Zen Cart ?

    Answer:
    There is a community-contributed addon for 2CO to work with Zen Cart.  You can ...
    Read More Read More

    How do I add more than one image of a product? I want to have a main image and also one or two other images that show more parts of a particular product. How/where do I add additional images to a product page? 


    Check this article:

    http://www.zen-cart.com/content.php?100 ...
    Read More Read More

    My site cannot be reached...admin cannot be reached.....error message 0 DB_ERROR_NOT_CONNECTED Where did my cart go? where did my admin go? 


    0 DB_ERROR_NOT_CONNECTED is an error message that appears if your MySQL database cannot be reached.

    Zen Cart uses the security credentials in your /includes/configure.php file (or your /admin/includes/configure.php when accessing your admin section) in order to connect to your database.  If the database is not reachable using those credentials, the 0 DB_ERROR_NOT_CONNECTED ...
    Read More Read More

    During installation I see an error: "1142 DROP command denied to user: 'jason@localhost' ... DROP TABLE IF EXISTS 


    To use Zen Cart, you need to grant the "user" of your MySQL database the right privileges for security access.

    For normal Zen Cart operation, you should grant at least: SELECT, INSERT, UPDATE, DELETE, CREATE, DROP, INDEX, ALTER ...
    Read More Read More

    When will Zen Cart support the Google Checkout API? 


    There is a downloadable module for Google Checkout in the Downloads section of our website. ...
    Read More Read More

    Can Zen Cart support user groups discounts? I need a shoppping cart that can handle many user groups (premium/regular/club etc) all with different discount rates. Can it do this? I also want a shopping cart that can have validated XHTML, does Zen Cart? 


    Yes. You may review the list of Zen Cart Features here:

    http://tutorials.zen-cart.com/index.php?article=116 ...
    Read More Read More

    What is a "Linked Product"? 


    A linked product is a product that is set up to display in more than one category.

    This means that you only have to edit that product in one place in order to have changes take effect ...
    Read More Read More

    I cannot sign in. 


    Check this article:

    http://tutorials.zen-cart.com/index.php?article=84
    ...
    Read More Read More

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