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  1. If this is your first visit, be sure to check out the FAQ by clicking the link above. You may have to register before you can post: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below.
  • Tutorials/FAQs RSS Feed

    What is GZIP compression, and why should I use it? 


    Purpose
    The purpose of GZIP Compression: This causes pages to be compressed before being transmitted from server to browser, making the transmitted data smaller, thus speeding delivery.
    This is especially beneficial for servers running Windows operating system.

    When to Use It
    However, ...
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    What is the maximum file upload size for my site? 


    The ability to upload files to your Zen Cart site (via a browser, such as Firefox) is affected by several factors:

    PHP Limits on your Server

    Your hosting company has configured your server with certain capabilities and limitations. The default configuration for PHP uploads ...
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    configure.php File Contents Explained 


    Quick Summary:
    HTTP_SERVER and HTTPS_SERVER are the domain name of your site. Visiting this URL will take customers to the "webroot" ...
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    How can I do a Site Backup? Or use phpMyAdmin to backup my database? 


    NOTE: Doing a backup of your Zen Cart site requires TWO components: (1) A copy of all the files in your Zen Cart folder on your server ... via FTP, ...
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    How do I add multiple images to a product? 


    by: Ajeh - Linda McGrath

    A product owns 1 filename ...

    Note: the base image name is the original image name loaded for the product.

    The concept of multiple images is best explained using an example: ...
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    What determines if a product is New? 


    There are settings in in Admin->Configuration->Maximum Values to determine "what" New Product means ...

    New Product Listing - Limited to ...
    Limit the New Product Listing to
    0= All Products
    1= Current Month
    7= 7 Days
    14= 14 Days ...
    Read More Read More

    Is it possible to create/build a complete Zen-Cart setup on a test server and then install on a live server? 


    Yes you can! (please be sure to look at the server requirements)

    1- Install Zen Cart on your test server make all the tweaks and changes there.

    2- Create a backup of your database using either phpMyAdmin (from your hosting company's control panel) or via your admin panel (if you have a backup option)

    3- Simply take all the files the way they are and upload them to your new host. BE SURE TO INCLUDE THE "zc_install" folder.

    4- Create a database on your new server, so that you have a place for your Zen Cart data to be stored.

    5- Use your browser to access the zc_install folder on your NEW host. Install Zen Cart by walking through all ...

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    How do I change the width of the template? (v1.2+) 


    Thanks to AnonyPuss for posting the specific areas of the classic stylesheet.

    Open the includes/templates/YOUR_TEMPLATE/css/stylesheet.css and change the ...
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    Do I have to have a phpBB forum installed to use Zen Cart? 


    No, you do not need to have phpBB installed to use  Zen Cart. In v1.3.x there was some code to act as a bridge allowing a visitor who is creating ...
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    How do I add downloads to products? make products downloadable? 


    NOTE: CHECK OUT THE IMPORTANT FACTS ABOUT DOWNLOAD SETTINGS, near the bottom of this article ...

    Downloads are handled as product attributes.
    So, FIRST you should familiarize yourself with: setting up attributes.

    NOTE: Download files must be loaded (usually by FTP) to your store's  /download directory before trying to link those files to products/attributes .

    Click here for a Video Tutorial covering many of the points in this article

    To add a Download Attribute to a product

    1. Go to Option Names ... and create an Option Name that is either Radiobutton or Dropdown ...
      Call it something like:  ...
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    My prices are displaying $0 instead of the real amount 


    First, check your store from another browser, preferably on another PC. Perhaps there may be a cache/session issue which will take care of itself by flushing cache or letting sessions expire.

    Then ...

    1. Check all your currencies in Admin-> Localization-> Currencies.
      a) Make sure you have a default currency set properly.  Even if it looks right, click on it, ...
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    Authorize.net SIM: An error occurred while trying to report this transaction to the merchant. An e-mail has been sent to the merchant informing them of the error. The following is the result of the attempt to charge your credit card.  


    When using Authorize.net SIM module, your customers may encounter the following error message:

    An error occurred while trying to report this transaction to the merchant. An e-mail has been sent to the merchant informing them of the error. The following is ...
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    What is a "database" anyway? and what are database "prefixes"? 


    The database is a collection of tables. Tables are like spreadsheets, storing data in rows and columns, related to whatever the structure of that table is for. For customers, it means email addresses, passwords, etc. For address books, it means all the address info for each customer. For orders, all the order details. For products, the details of each aspect of each product. And so on. You could ...
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    Can I use phpsuexec mode on my server? 


    Yes, Zen Cart will run in a phpsuexec environment. However, you will need to work with your server administrator to determine the correct file-permissions mask to use for marking files read-only so that the "warning: configure.php files are writable" alert doesn't appear. Sometimes this may mean setting permissions as low as 444 or even 400.  Your host should be able to help you with these limitations.


    ISSUES WITH PHP.INI and .HTACESS FILES:
     If your host is running phpsuexec for security reasons, you will get a 500 Internal Error if you upload .htaccess files to your server while trying to control php settings. 
     
    If you are using .htaccess with php_ value_entries within it, you would receive an internal server 500 error when attempting to access the scripts, if you your host has phpsuexec installed.
     
    This is because php is no longer running as an apache module and apache will not handle those directives ...
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    How do I set up Customer Referral Tracking? 


    Zen Cart has referral-tracking functionality built-in, using coupon codes. This can be ideal for tracking commissions for specific salespeople, crowdsourcing, ...
    Read More Read More

    How to set up the Authorize.net AIM payment module 


    REQUIREMENTS

    • Authorize.net Account (naturally)   Click Here to Sign Up for an Account with reduced-rate pricing!
    • CURL is required and MUST be compiled into PHP with SSL support
    • Your Username and Transaction key (generated in your authorize.net account area)
    • You need to have an SSL certificate active on your site to protect your customers' sensitive data

    INITIAL SETUP

    You need to generate your username and ...

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