-
Troubleshooting
"MySQL server has gone away" means that when you clicked on something to ask Zen Cart to do something, it started processing the request, but when it went to retrieve data from the database, it found that the ...
Symptom:
When updating product details (or EZ-Pages content and other areas), when certain keywords are used in the content, an error message similar to the following may appear:
Forbidden - You don't have permission to access /admin/product.php on this server.
Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to ...
Moving To Another Server
To move your site to a new host, you should follow the instructions listed in the FAQ entitled I want to move my Zen Cart installation to another host or a different server.
No Data
or
"1146 Table 'configuration' doesn't exist" messages
After moving, or after installation, if you're getting "1146 Table 'configuration' doesn't exist" (or a similar doesn't exist message), ...
A "couldn't resolve host" message indicates that your webserver had a problem looking up the IP address of the destination server at the moment it needed to.
That can happen for a number of reasons:
A. Problems ...
Your PayPal Express Checkout and/or Website Payments Pro module settings require 4 components to be set correctly in order to talk to PayPal successfully. If any one of them is incorrect, you'll not ...
This error is triggered because the permissions on the file are set to Read,Write and Execute (UNIX) or on Windows no attributes are checked in the file properties.
On LINUX/UNIX: Open the /includes/ directory and using CHMOD, set the permissions to 444. (Some systems may prefer 644)
On Windows: Open the /includes/ directory, right click on the configure.php file and check the "Read Only" status.
Sometimes you have to do this via a File Manager tool provided by your webhosting provider. In cPanel, ...
Lesson
An uppercase set of words akin to TEXT_MAIN or ENTRY_STATE_TEXT or SOMETHING_LOOKING_LIKE_THIS is called a "constant" in PHP language terms.
A "define" statement is used to declare a constant.
This is what Zen Cart currently uses to build language output content, among other things.
Commonly you'll see language ...
When placing an order, the following error appears:
1064 You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near '000000 where products_id = '1'' at line 1
in:
[update zen_products set products_ordered = ...
Your images are distorted because the images sizes are set to fixed dimensions, both height and width, and if your images are not the same ratio they will appear ...
Your hosting company typically provides this via their control panel.
- If you use cPanel, simply log into your cPanel admin, and click on the Errorlog button.
- Other ...
-
FAQ Categories
