Watcheezy
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Watcheezy is an online customer service - Click to chat, Click to call and click to video - combined with a powerfull integrated behavioural targeting tool. Watcheezy uses WebRTC Technology. No extra plugin needed to enable audio and video. Start a real time communication with your customers. We believe that the online customer service is what will bring you good business! To improve online customer interactions, get to know better your traffic thanks to real time datas and interact with high potential customers. Assist them on their online experience and guide them until the order is completed. Be proactive, boost your conversion rate and win your customer satisfaction and loyalty ! Watcheezy is easy to install and easy to use. No extra fees are required to benefit from all the potential of the module. ust a few things to remember: 73% of online buyers would purchase online if they receive a free quick help from an online advisor. 72% of online buyers have resigned themselves to never purchase anything again on a website with a bad online service. Enjoy 30 days free trial and manage your online customer relationship. Advantages Win your customer satisfaction and loyalty: Provide your online visitors a free to use live chat solution, personalize your support, quickly answer their requests and win their satisfaction and loyalty ! No additional implementation costs : No extra fees to use the service, neither for you nor for your visitors. User-friendly: Watcheezy can be quickly assimilated by your customer advisors. Boost your conversion rate : Receive alerts when your visitors are close to buy and guide them until the order is completed. Down your customer support costs : Start multiple live chat conversations and optimize your customer advisors schedule. Fully customizable chat widget. Features Chat : Be reachable at any time thanks to our live chat module. You can either start manually a conversation or set up a pre-defined invitation message to your clients. Click to chat (instant messaging). Click to call (audio). Click to video (using webRTC technology). Mailbox. Simultaneous live chat conversations. Live chat history. Automatic chat invitation. Encourage : Watcheezy integrates a behavioural targeting device. Analyse your web traffic and autonomously select your targeting criterias. Watcheezy alerts you when high potential customers are online. Automatic chat invitation (included in the Preemium packages). Pro-active conversations (included in the Preemium packages). Watcheezy's API. |
 Zen Cart® Versions |
v1.5.0, v1.5.1 |
 Original Author |
Ilyass Choulli |
| Last Updated by |
Watcheezy - 17 Jul 2014 |
 Downloads |
181 |
Version History
| Watcheezy - Version: 1.0 | |||||||||||
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Access your visitor datas, his browsing history, his geolocation... And personalize your support. Also included: * Chat history * Customer & Agent satisfaction surveys * Proactive live chat (initiated by the agent) |
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| Watcheezy - Version: 1.0 | |||||||||||
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