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  1. #31
    Join Date
    Mar 2012
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    Default Re: Why can't I show multiple images?

    Quote Originally Posted by stevesh View Post
    Looking at this whole thing logically, I'm thinking:

    Since this appears in your source:

    <!--bof Additional Product Images -->
    <!--eof Additional Product Images -->

    the template file is OK.

    Since the images don't appear, despite the template file's attempt to display them, the problem pretty much has to be that the images aren't in the place Zencart is looking for them, or aren't named properly. I can't think of any other cause.

    Update: I added an additional image to the product in the demo Music category, naming it sooty_01.jpg (the original image is sooty.jpg). It displayed fine. I then changed the file name to sooty_01.JPG (uppercase extension) - didn't display.
    Hmm, interesting - I originally had an uppercase extension on them. However they are now in lowercase and still not working

    Quote Originally Posted by DivaVocals View Post
    Not really.. if your template doesn't have this file, then Zen Cart will use the one in the default_template.. You would only have this file in your template folder if you had modified it. (AKA an override)

    I would suggest uploading a CLEAN default_template folder to your site via FTP.. Perhaps the default version is corrupted..
    Ok, I'll give this a go tonight.

    Quote Originally Posted by dgent View Post
    Can you just make the image called red.jpg and then red2.jpg, and don't worry about the MED and LGE suffixes for the moment.
    Ok, I'm back to just red.jpg and red2.jpg now. Both files are under 50kb.

  2. #32
    Join Date
    Feb 2005
    Location
    Lansing, Michigan USA
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    20,024
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    Default Re: Why can't I show multiple images?

    I guess you might use phpMyAdmin in your hosting control panel to check the product_type_layout table and make sure that Show Product Additional Images (id 12) is actually set to 1.

  3. #33
    Join Date
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    Default Re: Why can't I show multiple images?

    Quote Originally Posted by DivaVocals View Post
    I would suggest uploading a CLEAN default_template folder to your site via FTP.. Perhaps the default version is corrupted..
    Didn't work

  4. #34
    Join Date
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    Default Re: Why can't I show multiple images?

    Quote Originally Posted by stevesh View Post
    I guess you might use phpMyAdmin in your hosting control panel to check the product_type_layout table and make sure that Show Product Additional Images (id 12) is actually set to 1.
    Yes, it's set to 1

  5. #35
    Join Date
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    Default Re: Why can't I show multiple images?

    Hey folks

    I gave up and did a fresh install, and additional images worked until.... I installed my stock by attributes add in. I'm going to head over to that board to see if they can figure out what it is that's messing it about!

    Thanks for all your help - I'll update if/when it gets sorted!

    Regards

    Callmeal

  6. #36
    Join Date
    Jan 2007
    Location
    Los Angeles, California, United States
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    10,023
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    Default Re: Why can't I show multiple images?

    Quote Originally Posted by callmeal View Post
    Hey folks

    I gave up and did a fresh install, and additional images worked until.... I installed my stock by attributes add in. I'm going to head over to that board to see if they can figure out what it is that's messing it about!

    Thanks for all your help - I'll update if/when it gets sorted!

    Regards

    Callmeal
    SBA has ZERO effect on additional images..
    My Site - Zen Cart & WordPress integration specialist
    I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.

  7. #37
    Join Date
    Dec 2010
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    16
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    Default Re: Why can't I show multiple images?

    Quote Originally Posted by nigelt74 View Post
    @earldinger

    your additional image is 500 by 500px which is fine but it is 300kb in size (it seems to be saved at photographic quality), try saving it for web and see if that makes a difference it should stay the same dimensions by come down to around 60kb, then upload it, often if the image is excessively large it can cause issues on some hosts.
    I did this and the additional images is under 90k but it still won't show : (

  8. #38
    Join Date
    Dec 2010
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    Default Re: Why can't I show multiple images?

    Quote Originally Posted by stevesh View Post
    I guess you might use phpMyAdmin in your hosting control panel to check the product_type_layout table and make sure that Show Product Additional Images (id 12) is actually set to 1.
    I checked this too and mine is set to 1 but additional images are not showing.

  9. #39
    Join Date
    Dec 2010
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    Default Re: Why can't I show multiple images?

    Quote Originally Posted by DivaVocals View Post
    SBA has ZERO effect on additional images..
    I know you said it has no effect but I also have SBA (the 1.5 beta version).

  10. #40
    Join Date
    Jan 2007
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    Los Angeles, California, United States
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    Default Re: Why can't I show multiple images?

    Quote Originally Posted by ealdinger View Post
    I know you said it has no effect but I also have SBA (the 1.5 beta version).
    I said this because SBA doesn't modify ANY files which affect additional images.. So it's not LOGICAL that this add-on would have any affect..
    My Site - Zen Cart & WordPress integration specialist
    I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.

 

 
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