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  1. #1
    Join Date
    Jan 2007
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    customer issue Can't install Fedex module

    I downloaded the FEDEX module and uploaded all files as instructed.

    But when i go to Admin>Modules>Shipping, nothing for FedEx shows up.

    What did I miss?

  2. #2
    Join Date
    Mar 2004
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    Default Re: Can't install Fedex module

    you need to make sure that you actuually have the files inthe right place
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  3. #3
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    Default Re: Can't install Fedex module

    Thanks. I re-installed a few times in case the ZIP file came in incomplete, and made sure i had all the right sub-folders.

    Is the Fedex option supposed to be showing up under Modules>Shipping?

    If so, it's not there, but it's also not one of the options inside "shipping".

    I thought maybe I need to turn something else on/off in another part of Admin.

    If i uploaded all the files to the right place, what else might be causing this?

    Thanks in advance,
    AW

  4. #4
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    Default Re: Can't install Fedex module

    Ah, i found the problem. Thanks for the help!

  5. #5
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    Default Fedex shows up now but only in Admin

    Hi, I was able to install the Fedex modules and enter our account # and settings, but when checking out, the options don't show up.

    I'm guessing the problem is the settings in the Admin settings?

  6. #6
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    red flag Actually, UPS & others don't show up either

    The only options given the customer when clicking "estimate shipping" is "Best Way" & USPS-- neither of which seem correct at $8.50.


    I tried increased the items in the cart to 5000, and the shipping still says $8.50.


    http://www.musecards.com/store/index...ain_page=index

    I looked in all the Admin menus and didn't see anything that seemed to fix this.

    This is definitely over my head, being a newbie at ZC, so I'd appreciate any help.

    Thanks,

    AW

  7. #7
    Join Date
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    Default Re: Can't install Fedex module

    Ok, few things did you turn fedex ON in the admin?
    do you have a live fedex accont number?

    do you have zones turned on in the fedex module,
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  8. #8
    Join Date
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    Default Re: Can't install Fedex module

    i believe so... i went to Config>Modules>Shipping & saw both FE Express & Ground, and "enabled" both. Is that what you mean by turning them "on"?

    By the way, our web host is GoDaddy. I noticed something in the Read Me file about this, so i used the proxy # in the ZC support thread.

    I also entered our FedEx acct # and set the other options as follows:

    Enable Fedex Shipping
    True

    Your Fedex Account Number
    ******220

    Your Fedex Meter ID
    NONE

    cURL Path
    NONE

    cURL Proxy
    proxy.shr.secureserver.net:3128

    Debug Mode
    True

    Weight Units
    LBS

    Which server to use
    production

    First line of street address
    2002-A Guadalupe St.

    Second line of street address
    #164

    City name
    Austin

    State or Province name
    TX

    Postal code
    78705

    Phone number
    866-870-0633

    Drop off type
    5

    Fedex fixed surcharge?
    0

    Fedex variable surcharge?
    0

    Show List Rates?
    False

    Insurance?
    NONE

    Residential surcharge?
    0

    Enable Envelope Rates?
    False

    Sort rates:
    High to Low

    Timeout in Seconds
    NONE

    Tax Class
    --none--

    Shipping Zone
    Texas

    Sort Order
    1

    Currency Code
    USD

  9. #9
    Join Date
    Mar 2004
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    Default Re: Can't install Fedex module

    try setting th ezone to NONE
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