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  1. #1
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    Default Backup MSQL errors

    Getting the following when trying to back up the db with Backup MYSQL mod:

    Code:
     Result code: 2
    Warning 0 => /usr/bin/mysqldump: File '/usr/share/mysql/charsets/?.conf' not found (Errcode: 2)
    Warning 1 => /usr/bin/mysqldump: Character set '#33' is not a compiled character set and is not specified in the '/usr/share/mysql/charsets/Index' file
    Warning 2 => /usr/bin/mysqldump: Got error: 1251: Client does not support authentication protocol requested by server; consider upgrading MySQL client when trying to connect
    Error Failure: The database has NOT been saved.
    Anyone know what the reason?

    thanks,

    Gerry

    ZC137

  2. #2
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    Default Re: Backup MSQL errors

    Quote Originally Posted by gcampos View Post
    Got error: 1251: Client does not support authentication protocol requested by server; consider upgrading MySQL client when trying to connect
    This suggests that the mysql client software on the server doesn't match the mysqldump version or else it doesn't match the security model requirements configured by the mysql server.

    Basically, you need to report the errors to your hosting company for them to resolve.
    .

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    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
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  3. #3
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    Default Re: Backup MSQL errors

    Quote Originally Posted by gcampos View Post
    Warning 0 => /usr/bin/mysqldump: File '/usr/share/mysql/charsets/?.conf' not found (Errcode: 2)
    Warning 1 => /usr/bin/mysqldump: Character set '#33' is not a compiled character set and is not specified in the '/usr/share/mysql/charsets/Index' file
    These say that the mysql client isn't configured properly. Again, this is an issue for your hosting company to resolve.
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
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    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  4. #4
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    Default Re: Backup MSQL errors

    Dr Byte,

    Thanks will check it out with them.

    Gerry

  5. #5
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    Default Re: Backup MSQL errors

    I have a question for you DrByte. I hope I'm not off course here. When I go to phpMYADMIN database and back it up. No problem there. But if I ever need to go to import the data, It tells me that the (text file size can not exceed (Max: 2,048KiB) How do I fix this to be able to except a bigger KB text file. My store is way bigger that that. Thank you
    Is your site Upgraded to the current version 1.5.4 Yet?
    zencart-upgrades-website-installation

  6. #6
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    Default Re: Backup MSQL errors

    Quote Originally Posted by countrycharm View Post
    When I go to phpMYADMIN database and back it up. No problem there. But if I ever need to go to import the data, It tells me that the (text file size can not exceed (Max: 2,048KiB) How do I fix this to be able to except a bigger KB text file. My store is way bigger that that. Thank you
    You'll have to talk to your hosting company to get them to change the maximum size allowed for upload.
    In PHP scripts that's usually a combination of post_max_size and upload_max_filesize settings.
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
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    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  7. #7
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    Default Re: Backup MSQL errors

    Thanks DrByte I'm contacting them now. I hope they will do what they are suppose to do. Thank you again
    Is your site Upgraded to the current version 1.5.4 Yet?
    zencart-upgrades-website-installation

  8. #8
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    Default Re: Backup MSQL errors

    Hi DrByte this is what my sever houser said

    Our support staff has responded to your request, details of which are described below:

    Discussion Notes
    Support Staff Response

    Thank you for contacting Online Support. There is a 2MB limitation imposed on the importation of databases into the shared hosting servers; you would need to either break up the file into pieces that will fit under this limit, or FTP the database file into your hosting space and have us install it for you. We apologize for any inconvenience this limitation may cause. Please let us know if we can help you in any other way.

    Sincerely,

    Eric B.
    Online Support Technician
    How would I break this file into smaller pieces to work.
    Is your site Upgraded to the current version 1.5.4 Yet?
    zencart-upgrades-website-installation

  9. #9
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    Default Re: Backup MSQL errors

    Quote Originally Posted by countrycharm View Post
    How would I break this file into smaller pieces to work.
    There will be a number of CREATE and INSERT statements in the file.
    Break the file up into several, being sure only to break before a CREATE or INSERT statement.
    Then import the files one by one.
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  10. #10
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    Default Re: Backup MSQL errors

    Hi DrByte, Thanks for your speedy reply. Not sure exactly what your saying to do. Couldn't I just download half of my database in a text file and then do the same with the other half. If I ever have to import it I could import the first half then the second part of it, would that work or not. Thank you again
    Is your site Upgraded to the current version 1.5.4 Yet?
    zencart-upgrades-website-installation

 

 
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