Paypal has returned a blank address

:mellow:I have already setup downloads. I am testing my site as a customer. When i go directly to checkout or Paypal express, everything is fine - I finally get directed to the downloads page.

However after logging in as an existing account holder, then go to Paypal express checkout, enter credit card details and press the pay now button, I get the error message saying Paypal has returned a blank address and wants me to login again. Even though I log in again, the error reappears.

How to fix this ?

I believe that was a bug that got fixed in v1.5.1

I am unable to install v.1.5.1 directly to my server - it doe not work. Do you know what files i should replace in 1.5.0 to fix the problem.

In the v1.5.1 zip file there is a /docs/ folder, which contains a changed-files-v151.html file where you can see the list of files that need replacing to upgrade to v1.5.1. And then upload the zc_install folder and run the zc_install/index.php from your browser to do the database-upgrade steps too.

:unsure:I am unable to install v.1.5.1 directly to my server . Have already tried it before - it doe not work. Is there a patch I can use to fix this problem without upgrading ?

I think the problem is in the database address book and the paypal form not matching. I am in AU. So the paypal address form has been set to AU address format while the zencart form has been set to US address Format.

Hear is my paypal form ( address section ) –

Unit Number or Building Name and Level(if applicable)
Shipping address
Street number
Street name
Street type
Location
Suburb or city
State
Post code
Phone type
Country code and phone number
Country code and phone number
Country code
Phone number
Email

Here is my zencart sign up form ( address section ) –

Street Address:*
City:*
Country: *
State/Province: *
Post/Zip Code:*
Additional Contact Details
Telephone:*
Login Details
Email Address:*


As you will see the two don’t match. For example in AU it is - suburb, and in US it is - Zip code

This is my database details –

address_book_id int(11)
customers_id int(11)
entry_gender char(1)
entry_company varchar(64)
entry_firstname varchar(32)
entry_lastname varchar(32)
entry_street_address varchar(64)
entry_suburb varchar(32)
entry_postcode varchar(10)
entry_city varchar(32)
entry_state varchar(32)
entry_country_id int(11)
entry_zone_id int(11)
entry_telephone varchar(50)


I analyzed my new customer account details in the address book in the database. Please note that this was a first time account automatically created by PAYPAL when I bought an item. The problem only happens if I LOG IN again with the new details ( email and password ) and try to buy an item.

In my zen cart database account, the entry_state is not recorded. However it has been recorded correctly under billing information in zencart.


I think the php file responsible for sorting out the correct match between paypal and zencart is not working properly because of the difference in Suburb and Zip Code.

I do not want to run the risk of trying to upgrade again and crashing. Is there a patch I can use to fix this problem without upgrading ?

These may help: http://www.zen-cart.com/showthread.p...29-with-v1-5-0

As for upgrading, saying "it does not work" is, well, weak. You will need to upgrade at some point. Better to figure out exactly what your problems are with that and get it sorted so you don't end up with an emergency on your hands one day. Of course, upgrading is a topic for a separate discussion.

do you know which php file is responsible for handling data between paypal form and database address book ?

The problem you're having is a bug in handling virtual products. It's not isolated to address-book issues. The fix you need is described in a post contained in the link I gave you in my last post.
And the entry_state is normally blank when there is an entry_zone applied, so that's not the issue.

thks for the info. will try upgrade.

Just to help someone else, DrByte's post worked out for me -

http://www.zen-cart.com/showthread.p...91#post1093291

thks