Strange email problem - Contact Us problems

It is to do with the Contact us. And yes I have searched the forums, used all the fixes that were listed in different threads. And nothing here is the issues

If I used my *@fogboundworkshop.co.uk nothing comes through to that emails
this is info@, admin@ and so on. Yes I created them on the server.
Now if I change that to any other email I have the mails come through no problem.

Now I send from the Admin>tools>send email
that works just fine. if it is going to anything else but @fogboundworkshop.co.uk

To say the lease it is driving me nuts. Any ideas would truly be appreciated.

Iosync

Are you receiving any mail on that domain?

Yes I am, no problems there. That is why I find this very odd.

How long have you had this domain?

I have just tried to ping it and not getting a response.

Have you changed and oy the nameservers etc recently?

Quote:

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Originally Posted by Fuzion

How long have you had this domain?

I have just tried to ping it and not getting a response.

Have you changed and oy the nameservers etc recently?

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Nope have not changed a thing, I do not host it.
I revieved the email, so why would none of the ones I sent work?

What are your settings in Admin->Configuration->Email Options?

Quote:

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Originally Posted by DrByte

What are your settings in Admin->Configuration->Email Options?

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At the moment I have cleared most of them and was going to redo this morning.


E-Mail Transport Method PHP
E-Mail Linefeeds LF
Use MIME HTML When Sending Emails false
Send E-Mails true
Email Archiving Active? true
E-Mail Friendly-Errors false
Email Address (Displayed to Contact you) [email protected] Email Address (sent FROM) [email protected]
Emails must send from known domain? Yes
Email Admin Format? TEXT
Send Copy of Order Confirmation Emails To
Send Copy of Create Account Emails To - Status 1
Send Copy of Create Account Emails To [email protected]
Send Copy of Tell a Friend Emails To - Status 1
Send Copy of Tell a Friend Emails To [email protected]
Send Copy of Customer GV Send Emails To - Status 0
Send Copy of Customer GV Send Emails To
Send Copy of Admin GV Mail Emails To - Status 0
Send Copy of Customer Admin GV Mail Emails To
Send Copy of Admin Discount Coupon Mail Emails To - Status 0
Send Copy of Customer Admin Discount Coupon Mail Emails To
Send Copy of Admin Orders Status Emails To - Status 0
Send Copy of Admin Orders Status Emails To
Send Notice of Pending Reviews Emails To - Status 1
Send Notice of Pending Reviews Emails To [email protected]
Set "Contact Us" Email Dropdown List admin<[email protected]>
Allow Guest To Tell A Friend false
Contact Us - Show Store Name and Address 1
Send Low Stock Emails 0
Send Low Stock Emails To
Display "Newsletter Unsubscribe" Link? false
Audience-Select Count Display true
SMTP Email Account Mailbox
SMTP Email Account Password
SMTP Email Mail Host
SMTP Email Mail Server Port 25
Convert currencies for Text emails &pound;,£:&euro;,€

Try leaving the Set "Contact Us" Email Dropdown List blank.
Try turning off Emails must send from known domain?

Still nothing, that is what is doing my head in :)

Not sure if you've already read these ideas:
http://www.zen-cart.com/wiki/index.p...Email_Problems

Yes I have gone over the wiki for this as well. I really think it is something to do with the host. IF I change all the email addresses to my other emails I have it works no problem. Click Contact us and zip it is sending. But just here, and that is really anoying becuase this is the main address for the business.

It's not uncommon for server configurations to not be fully set up to handle sending email to themselves ... because many hosts don't expect the server to be doing that. It's usually out or in, not back to itself.

Some servers have filters set up to just dump email that comes from itself. Some don't know how to handle (or don't like) mail coming from localhost.

You may have to talk to your hosting company for some assistance.

The contact-us emails are set up to sent TO your specified address, and "simulate" coming FROM your customer's email address ... even though it's *actually* coming from your own server. This is where it gets tricky and often dumped into a black hole.
But, as soon as you change the coding to no longer send "from" the customer's address, you'll be complaining that you can't just click "reply" and send to the customer without fixing the email address first.

Ok, thanks DrByte & Fuzion. I will use one of my other addresses for now. And also the email archive.
Again thanks for you time.