Some pages are blank

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24 Apr 2012, 10:37 PM
riky

Some pages are blank

Hi great community,

I want to share an issue that we are trying to troubleshoot during the last week without success. Hopefully someone can help us out.

Domain name is okidoqui.com. We have many modules installed including multisite, permission manager, Simple SEO, and many more.

We have the SSL certificate installed with works fine if you check by going on https://www.okidoqui.com, but many pages that require the SSL connection are not working. For instance, if you click on a product such as this: http://okidoqui.com/accessories-cabl...-ties-p-676536.

If you click on add product, you will get a blank page. The same if you try to login. Well, the admin uses SSL connection and it works fine without any problems.

Please let us know which files or part of files you may need us to post for understanding what the problem is.

All best,
25 Apr 2012, 07:27 AM
frank18

Re: Some SSL pages are not working

Your login page works fine for me.

Take a look at this thread for the "add to cart" issue: http://www.zen-cart.com/showthread.p...ght=blank+page
25 Apr 2012, 08:21 PM
riky

Re: Some SSL pages are not working

Quote:

Originally Posted by frank18

Your login page works fine for me.

Take a look at this thread for the "add to cart" issue: http://www.zen-cart.com/showthread.p...ght=blank+page

I ran the debugging tool and I get these PHP warninngs:

[25-Apr-2012 13:59:21] PHP Warning: session_save_path() [<a href='function.session-save-path'>function.session-save-path</a>]: Unable to access /okidoqui/public_html/cache in /home2/okidoqui/public_html/includes/functions/sessions.php on line 156
[25-Apr-2012 13:59:21] PHP Warning: Cannot modify header information - headers already sent by (output started at /home2/okidoqui/public_html/includes/languages/english/header.php:33) in /home2/okidoqui/public_html/includes/init_includes/overrides/init_templates.php on line 79
[25-Apr-2012 13:59:21] PHP Warning: Cannot modify header information - headers already sent by (output started at /home2/okidoqui/public_html/includes/languages/english/header.php:33) in /home2/okidoqui/public_html/includes/modules/pages/product_info/header_php.php on line 29
[25-Apr-2012 14:13:22] PHP Warning: Cannot modify header information - headers already sent by (output started at /home2/okidoqui/public_html/includes/languages/english/header.php:33) in /home2/okidoqui/public_html/includes/functions/functions_general.php on line 44

Any suggestions?
26 Apr 2012, 03:17 AM
riky

Re: Some SSL pages are not working

wrong post
26 Apr 2012, 04:29 AM
riky

Re: Some SSL pages are not working

Also the some searches do not work. For instance, if you search for SAMSUNG ME 55A, a blank page will open. Hopefully someone can help me.

Thanks in advance.
26 Apr 2012, 04:36 AM
riky

Re: Some SSL pages are not working

Quote:

Originally Posted by frank18

Your login page works fine for me.

Take a look at this thread for the "add to cart" issue: http://www.zen-cart.com/showthread.p...ght=blank+page

The login page opens but if you actually insert real credentials you will see a blank page. You can try the following credentials.

Username: [email protected]
Password: zencart
26 Apr 2012, 03:42 PM
riky

Re: Some SSL pages are not working

With Samsung ME 55A is working now but it is not working for some words. For instance try to search for hello.
You will get a blank page.
26 Apr 2012, 11:36 PM
DrByte

Re: Some SSL pages are not working

Quote:

Originally Posted by riky

[25-Apr-2012 13:59:21] PHP Warning: Cannot modify header information - headers already sent by (output started at /home2/okidoqui/public_html/includes/languages/english/header.php:33) in /home2/okidoqui/public_html/includes/init_includes/overrides/init_templates.php on line 79
[25-Apr-2012 13:59:21] PHP Warning: Cannot modify header information - headers already sent by (output started at /home2/okidoqui/public_html/includes/languages/english/header.php:33) in /home2/okidoqui/public_html/includes/modules/pages/product_info/header_php.php on line 29
[25-Apr-2012 14:13:22] PHP Warning: Cannot modify header information - headers already sent by (output started at /home2/okidoqui/public_html/includes/languages/english/header.php:33) in /home2/okidoqui/public_html/includes/functions/functions_general.php on line 44

Any suggestions?

Suggestions? Yes. Fix those errors.
There are Tutorial/FAQ articles talking about them, easily found by using the Search. Example: http://www.zen-cart.com/content.php?...s-already-sent
28 Apr 2012, 09:10 PM
riky

Re: Some SSL pages are not working

Thanks for the link.

I fixed the problem. I removed a blank line at the end of the header.php file. I can't believe that a blank line created all these problems.