Problem sending auto emails on Godaddy
First let me say this, we are not switching from Godaddy.
We are getting 'all' our emails when a customer orders bounced back with the following
Sent from my Verizon Wireless BlackBerry
-----Original Message-----
From: Mail Delivery Subsystem <[email protected]>
Date: Tue, 16 Feb 2010 14:19:17
To: <jimcougar##########################>
Subject: Returned mail: see transcript for details
The original message was received at Tue, 16 Feb 2010 14:19:17 -0700
from localhost.localdomain [127.0.0.1]
----- The following addresses had permanent fatal errors -----
<[email protected]>
(reason: 553 sorry, your mail was administratively denied. (#5.7.1))
----- Transcript of session follows -----
.. while talking to relay-hosting.secureserver.net.:
>>> MAIL From:<jimcougar##########################> SIZE=2725
<<< 553 sorry, your mail was administratively denied. (#5.7.1)
501 5.6.0 Data format error
Godaddy says this is a Zen-Cart problem.
E-Mail Transport Method is set to PHP
This has worked before we moved to Godaddy.
Re: Problem sending auto emails on Godaddy
Quote:
This has worked before we moved to Godaddy.
"Godaddy says this is a Zen-Cart problem." I would think that this is their copout..
If you know that it functioned somewhere else - How is it a ZenCart issue?
Ask them what in the ZenCart setup is causing this - if they are so sure that it is - they should know why
That looks to be an MTA message which is not controlled by ZenCart
Re: Problem sending auto emails on Godaddy
Re: Problem sending auto emails on Godaddy
mail transfer agent - - or specifically the mail server
Try using the developers tool box ans searching for "administratively denied"
You will not find this in the ZenCart files
Re: Problem sending auto emails on Godaddy
thanks for the support but I've found one other posting where the same type of error so I'd really like some help understanding just what it is telling me before I go to the mat with godaddy. Can anyone out there help in understanding just what is happening and possible ways to get it fixed.
Re: Problem sending auto emails on Godaddy
Re: Problem sending auto emails on Godaddy
Interesting, but what does it mean? What domain are they talking about? the one that has my Zen-Cart store?
Re: Problem sending auto emails on Godaddy
Quote:
E-Mail Transport Method is set to PHP
I believe that at NoDaddy you need to set this to SMTP