New Install - admin.php will not load properly

Hello,

I am new to Zen Cart, I just installed it today and after completing the installation I clicked to go log in to the Admin page and the page will not load and I receive the errors below:

I am using version: 1.3.8
Host: iPower
OS: Debian
PHP5 (as CGI under Apache)
all file and dir chmod's are correct
all files exist

Warning: require(./includes/application_top.php) [function.require]: failed to open stream: No such file or directory in /hermes/bosweb/web090/b909/ipw.rollingr/public_html/cdmp/store/admin/admin.php on line 23

Fatal error: require() [function.require]: Failed opening required './includes/application_top.php' (include_path='.:/usr/local/lib/php-5.2.4/lib/php') in /hermes/bosweb/web090/b909/ipw.rollingr/public_html/cdmp/store/admin/admin.php on line 23

I am very knowledgeable regarding PHP, MySQL and web hosting om general, I have searched the posts and scratching my head, no one else seems to have had this problem... Can anyone help me?

Thanks in advance!

Gary777

The error msg. is telling you that the "/includes/application_top.php" file is not there.

If your FTP program shows it is there, delete it and upload it again.

Sorry, forgot to mention this...

The store is working just fine, I can't find any issues.

There is no index.php under the admin directory, I saw a reference to it in another post, I checked the zip file and there was no index.php in the admin dir of it as well. Should there be?

Also, I am assuming that I log into the admin panel via:
/mystore/admin/admin.php

I can't seem to find any info on how to log in to the admin panel

Gary777

Quote:

---

Originally Posted by Website Rob

The error msg. is telling you that the "/includes/application_top.php" file is not there.

If your FTP program shows it is there, delete it and upload it again.

---

Thanks for the quick reply Rob, it was there (I checked again just in case) and tried what you suggested but no luck, still getting the same error... Something tells me that this is a path problem but I can't figure it out...

I am using the directory "/store" instead of "catalog" is it possible that a file is out of whack because I used my own dir name instead of the default?

Gary777

You would have to check the paths used in both your config files:
includes/configure.php -and- admin/includes/configure.php


I did notice this oddity in your first post:

require(./includes/application_top.php)

Not sure where the dot in front of the forward slash is coming or why, but it should not be there.

Quote:

---

Originally Posted by Website Rob

I did notice this oddity in your first post:

require(./includes/application_top.php)

Not sure where the dot in front of the forward slash is coming or why, but it should not be there.

---

Hi again Rob,

The dot came from me trying to adjust the path to the file that is being reported as missing. I tried ../ and ./ to no avail.

Any other ideas?

Here is line 23 from admin.php via the warning
require('includes/application_top.php');

Warning: require(includes/application_top.php) [function.require]: failed to open stream: No such file or directory in /hermes/bosweb/webxxx/bxxx/ipw.rollingr/public_html/cdmp/store/admin/admin.php on line 23



What is interesting about this is that the include path in the error is reporting the include path for PHP and not Zen Cart I.E.

Fatal error: require() [function.require]: Failed opening required 'includes/application_top.php' (include_path='.:/usr/local/lib/php-5.2.4/lib/php') in /hermes/bosweb/webxxx/bxxx/ipw.rollingr/public_html/cdmp/store/admin/admin.php on line 23

Shouldn't a Zencart variable set in configure.php (shown below) set up the app include path? And if so why is reporting the PHP path?

From configure.php
define('DIR_WS_INCLUDES', 'includes/');

I'm stumped...

Gary777

If you are using Document Root for your site then you should have this in your config files.

includes/configure.php

// * DIR_WS_* = Webserver directories (virtual/URL)
// these paths are relative to top of your webspace ... (ie: under the public_html or httpdocs folder)
define('DIR_WS_CATALOG', '/');
define('DIR_WS_HTTPS_CATALOG', '/');


admin/includes/configure.php

// * DIR_WS_* = Webserver directories (virtual/URL)
// these paths are relative to top of your webspace ... (ie: under the public_html or httpdocs folder)
define('DIR_WS_ADMIN', '/admin/');
define('DIR_WS_CATALOG', '/');
define('DIR_WS_HTTPS_ADMIN', '/admin/');
define('DIR_WS_HTTPS_CATALOG', '/');


Edit: just re-read an earlier your post of yours.

"The store is working just fine, I can't find any issues.

There is no index.php under the admin directory, I saw a reference to it in another post, I checked the zip file and there was no index.php in the admin dir of it as well. Should there be?

Also, I am assuming that I log into the admin panel via:
/mystore/admin/admin.php"

If the front-end is working and only having trouble logging into Admin, use this URL:

yoursite.com/admin/

And yes, there is or should be, an 'admin/index.php' file but it redirects to 'admin/login.php'.

Rob,

Thanks once again but still no luck... The settings all seem to be in order... And the store is working with the demo files, but does take forever to load (which isn't a good thing!)

I did a complete reinstall making sure all the files made it to the server this time and I still get exactly the same warning and error messages...

What is confusing the heck out of me is that the store seems to run fine, I can go all the way to checkout without error (obviously I don't check out since I can't change anything because I can't get into the admin panel.) If the include path is working for the front end why doesn't the back end work as well? Could this be a permissions issue? I have chmod'ed the dirs as directed.

I ran across this thread: http://www.zen-cart.com/forum/showth...t=include+path

And the issue is very similar and apparently related to iPower, I am really starting to question the PHP include path settings on the server.

I have pm'd the author of the above thread to see if he was able to get a resolution... I am just lost on what more to do...

Thanks again,

Gary777

Success at last!

After several re-installs I was finally able to log into the admin panel,
the only thing I did different on this last try was to turn off the "Check for updates" when logging into the admin panel.

That may have been the issue however it may have been a corrupt install package (several corrupt install packages actually)

At some point I'll turn the check for updates back on and see if that was the cause however at this point I don't want to risk it, I've spent over 12 hours screwing with this now... :censored:

Thanks again Rob for trying to help.

Gary777

Nice bit of troubleshooting and glad to hear you got things sorted.