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Text not required
Hi
I have set up two text boxes one I need to be required for order details the other I need to be optional, not required. But no matter how I try I can't get the optional box to be 'not required', I have tried every combination in the attributes manager, when you click add to cart it needs user input.
Am I missing something? Or is there a problem with my setup.
Any help would be appreciated.
Regards
Mike
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Re: Text not required
A link to the page would help us figure it out.
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Re: Text not required
Hi
Sorry, here's the link, I'm just setting up the stores so please forgive the layout
http://www.vinyllettersandnumbers.co...&products_id=2
Regards
Mike
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Re: Text not required
I'm getting User Input Required errors on both boxes even when I enter text in both. Can you switch temporarily to the Classic template and try it ?
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Re: Text not required
Hi
I've just tried it with the classic template I've got both text boxes to not required and still get user input required.
Thanks
Mike
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Re: Text not required
Could you check your text attributes and make sure that they are not marked as Display Only ...
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Re: Text not required
Hi
No they're not set to display only.
Thanks
Mike
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Re: Text not required
Hi
I've solved it, but don't know how it happened.
I checked to see if the text areas were display only, which in the attribute manager they weren't. I then decided to check my database and noticed an attribute id35 which was set to display only, I changed this from 1 to 0 and everything is fine.
On checking the attribute manager in the 3 products I've got none of the attributes has an id of 35?
I did have one other product which I attached attributes to but I deleleted it, could this be a remnant from that?
As I said solved, but a mystery.
Thanks
Mike
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Re: Text not required
On that attribute id of 35, did the products_id match any of your products?
Where there any other attributes that had the Display Only set that you could see via phpMyAdmin?
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2 Attachment(s)
Re: Text not required
Hi
The product id it matched was id2, which is the link above.
No other attributes were set to display only.
I've attached 2 images to explain easier
Attachment 10391
Attachment 10392
Thanks
Mike