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Type: Posts; User: DrByte

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    Re: Download corrupt

    Please define "corrupt" as it applies to you.
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    Re: Download corrupt

    I would suspect that the only way it could be downloaded as a .doc file is if the customer chose to name it as .doc when choosing the download destination location/filename instead of leaving it as...
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    Re: Download corrupt

    Thanks for reporting back.
    That updated file contains some code changes that accommodate some loosely-configured hosting setups, along with a number of additional improvements.
    It will be built-in...
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    Re: Download corrupt

    And you're saying that all that HTML is being added to the end of the downloaded files?
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    Re: Download corrupt

    In your collecting of information from customers affected have you determined whether any/many of these are downloading via dialup connections?
    A 1MB file on dialup can be a lengthy process, but...
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    Re: Download corrupt

    Agreed. That seems strange.
    Can you explain that situation in more detail?
    Does this happen around the same time as files getting corrupted?
    Does it happen near the time of other downloads?
    Or is...
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    Re: Download corrupt

    THIS IS VERY IMPORTANT
    What specific HTML ?
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    Re: Download corrupt

    I completely agree.
    Downloading 1MB files shouldn't cause the need for a VPS.
    However, a host who knows Zen Cart could be a much better place to spend your money, and not have to break the bank on...
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    Re: Download corrupt

    Do you have GZip compression enabled in Admin->Configuration->GZip ?
    Is there any difference if you change the setting there?
    Turning it off might be a help.

    What is your setting in...
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    Re: Download corrupt

    Some of the things we'll need to know are:

    - *how* is the file corrupted? -- ie: is it too short? or too long?
    - does it contain any extra characters, either at the top or the bottom?
    - does...
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    Re: Download corrupt

    There are too many unknowns to be able to know exactly what's causing it.

    You said it used to work reliably.

    Your hosting company says they've changed some things.
    But they won't tell you...
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    Re: Download corrupt

    I'm not optimistic that a re-install will make much difference, since I suspect the problem is a server thing.

    However, you could test the theory by installing into a subdirectory, with a fresh...
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    Re: Download corrupt

    Perhaps you might ask them for a detailed list of changes they've made since around the time you first started getting complaints.

    The goal is to find out what's suddenly caused downloads to no...
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    Re: Download corrupt

    What version of Zen Cart?
    Has it been upgraded from other versions? which ones?
    What version of PHP?
    What version of Apache?
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    Re: Download corrupt

    I'd also suggest that you ask your hosting company what's changed recently on the server.
    PHP version?
    PHP settings?
    PHP compiled options?
    Apache settings?
    Caching/buffering?
    Internet...
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disjunctive-egg
Zen-Cart, Internet Selling Services, Klamath Falls, OR