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It is RewriteBase/

I just checked again and that is what it is. I don't know where that RewriteBase/Zencart came from :no:

:clap: I turned SSU back on in the admin panel and all of a sudden it is working :clap:

Thank you so very much for your help!

I called the tech support at Blue Host. He wasn't much help. Said the problem was with Zen Cart and I needed to contact them. He said the server does not cache.

I copied exactly what you had in...

I deleted the htaccess file but the site is still stuck on the home page.

This is the contents of the htaccess file:

#### BOF SSU
Options +FollowSymLinks -MultiViews
RewriteEngine On
# Make sure to change "test_site" to the subfolder you install ZC. If you use root...

[Mon Feb 02 09:45:33 2009] [warn] RewriteCond: NoCase option for non-regex pattern '-f' is not supported and will be ignored. [Mon Feb 02 09:45:33 2009] [error] [client 65.11.205.8] PHP Warning: PHP...

I did check the installation instructions at the link you gave. Still struggling a bit though :(

When I open the htaccess file with notepad I get the following:

#### BOF SSU
Options...

Thanks for the prompt reply :smile:

How do I set the htaccess setting? :dontgetit

I downloaded and installed the files from the zip named ssu_beta_3.6.0(ReleaseCandidate5)(php5)

I went to admin>extras>simple seo url manager and clicked on "reset all cache"

I went to...