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So, if, when setting up the product they do not enter a filename
or do you mean that when the customer buys the product and does
not choose the attribute displayed? For the former, we have a ...

Zencart 1.3.8/1.3.8a
Add ons: Sales Report, wishlist, custom mods
using PayPal IPN

So, not sure if this is a systemic bug or merely misconfiguration but we have several orders that have gone...

Recently upgraded from 1.36->1.38/1.38a.

Heavily modified but the topical one would be:
http://www.zen-cart.com/forum/showthread.php?t=54699

Solution by Dr. Byte:...

For reference, here is the SQL I use to find the missing filenames:

select pa.products_id, pa.products_attributes_id, p.products_name
from Products_attributes as pa, products_description as p...

Not speaking for others, no, they are just sitting there.

Also, I realize I may be misleading you. It is an important distinction that the ATTRIBUTE is still there, the DOWNLOAD_FIELD is empty....

Hah!!! I am not insane!...well, delusional anyway. ;)

This continues to happen to all three stores I manage. This ranges from 1.36 modded to be a mall vendor set up to an unmodded 1.38a install. ...

Weird. Commenting out those four lines does it. That cannot be good?

Any ideas on how to fix this properly?

Thanks,

So, further tracking. In paypal.php it tracks to this array assignment:

$optionsCust = array(
//'first_name' => replace_accents($order->customer['firstname']),
...

Cache path in config and DB sync up.

I just noticed, the shopping cart contents are empty on 3/3 but not 2/3 of checkout.

Upgraded 1.36->1.38a.
Worked on the test server.
Moved to production and now the checkout is not showing the checkout confirmation on 3/3 of the checkout process.

Have done:
1. Reinstalled the...

Recently updated 1.36->1.38a
www.yourgamesnow.com

I was wondering if there was a sort order for product listing on the main page? Specifically, I was hoping to list the newest products first and...

I should point out the script above really only works well for download only stores. If you have a lot of products that do not have downloads you would get false positives. So, be aware if you have...

So, the saga continues. I run several sites from 1.3.6 to 1.3.8a and they all show this dropping of downloads. Before, I thought it was out and out dropping of the attribute but no, the attribute is...

Odd. I have it (Download Expiration (Number of Days)) set to "0". So, if I am reading you right, that should set it to not expire.

Is the 0 a problem?

Thanks,
Bill

Odd. In the Order_downloads_attributes tables it gets assigned a number. It is not always the same but ranges from 3-6. So, for example, the order is placed on 3/5 and it take 8 days to clear, then...

I will try again since it keeps coming up.

The behavior:
Receive a payment via e-check from Paypal customer.

E-check processes.

By the time it clears the download has expired despite...

And that was what it was doing for another installation I did. I just wanted to be sure it was o.k. and it seems to be so.

Thanks!

I performed the upgrade and things seem to be working but the site info only has 1.3.8 for the DB version and not 1.3.8a. Should I be concerned? I could not find an answer to this but I swore I saw...

So, for the "NOTE: Downloads are not available until payment has been confirmed" the above worked. I am not sure it would be a general solution but the location of the condition combined with the...

O.k. So looking over the sequel closely it looks like the orders_products_id need to match up. Looks like the orders_products_id in ORDERS_PRODUCTS = 2696 while in ORDERS_PRODUCTS_DOWNLOAD =...

So, tracking the message to tpl_modules_downloads.php I find this bit of code:


// download is not available yet
if ($downloads_check_query->RecordCount() > 0 and $downloads->RecordCount() < 1)...

I have no idea. It is not my store. However, more importantly, does it matter? If it does, I can change the settings to whatever you think will solve the original problems.

To return to the...

it is on www.koboldquarterly.com, product id 43, this product:
http://www.koboldquarterly.com/KQStore/index.php?main_page=product_info&cPath=2&products_id=43

However, this is not the only...

It is not product 43. Prids normally work fine;i.e. usually provide something like 1:c67a93707abd36d886c00bda2ad5b9cf.

Also, would the shipping really do this kind of thing? Not allowing the...

43

Goes from 1989 to 1992 skipping 1991.

43

Thanks,
Bill

It is "43". I assume it should be something else like the others.

Here is something. The products_prid is screwed up in the DB for the downloads. Would that screw up the download and throw the message "Downloads are not available until payment has been confirmed"?...

Yes.

IPN Paypal.

The e-check problem is, well, all e-checks. :lookaroun

The other problem was split.

This is confusing and why I made two threads originally.

Alright. Here's the whole enchilada.

Enable Downloads true Download by Redirect false ...

The pertinent one

Download Expiration (Number of Days) 0


Thanks,
Bill

Yes. We have the default set to that and it shows up in the attributes that way when you attach the downloads.

I have this on all the installs of ZenCart I run. They range from 1.37 to 1.38a. Essentially,

I have MAXDAYS for the download set to 0.

I get and e-check order.

It clears and I need to go...

I have this with two orders. It keeps the customers from getting their downloads. All I need to know is how I force a confirm. So, how do I force a confirm?

Running: 1.38a
Fresh Install.
No mods...

A customer is not able to download his purchase.
The client is currently running 1.38a with a subscription modification.

My suspicion is that the IPN from Paypal failed or got...messed up...

I created a class, put hooks from the logins to the class to create the cookies for both systems, verify the login info on the Store DB, allow all updating through the Store and have people...

Well, my fix was far from graceful. I had wanted to update the wishlist to inject a link with the attributes but Linda said this could not be done. I have not had the time to dig into it to see if I...

Also, if you have the UN_Wishlist installed it is VERY BAD for downloads.

If you are dealing with lost download links I have developed a tool for dealing with it. Here is the SQL. Zencart Gurus,...

Just to add, this continues to be an issue with us as well. I have three Zen stores I maintain and all have this issue. Two are heavily modded while the third is virtually unchanged from the original...

Honestly, that is the neat thing about my integration, it does not matter. You do not even use the phpbb DB for authentication. It just drops it.

So, there is a mod out now? Is this new?

Bill

It happened several times with Roma:
http://www.hinterwelt.com/HWEStore/index.php?main_page=product_info&cPath=3&products_id=39

It has happened at least three times I am aware of on Kobold...

Oh, and in case anyone is wondering, this has happened on two other installs I have done without the wishlist mod.

Bill

Bah! I need to check these things more often.

O.k. Yes, when you login to the PHPBB or the store, it logs you into both sites. So far, we have had some hickups because of code for handling...

I swear, that wishlist mod is more trouble than it is worth and insidious to boot. I have disabled the cart in that screen now also and will work on getting the header to behave. Grr.

Thanks,
Bill

There have been quite a few. Recently...
http://www.yourgamesnow.com/index.php?main_page=product_info&products_id=2188
...

Continuing drama. I updated all the products be "No" to virtual products. Now, it added a charge "Per Item (Best Way)" to an order. Is this a shipping charge? Yes, I have all the weights set to "0". ...

They are marked as default. So, Zip File is marked.

Thanks,
Bill

Version: 1.36-1.38a
Mods: Heavy down to none
Windows NT LELU 5.0 build 2195
PHP Version : 5.1.2
MySQL Version: MySQL 5.0.18-nt-log

Environment
I currently have three installed ZenCart stores...

Edit to Clarify: Some orders are going through. This seems intermittent. I will continue with logging though and try to catch the culprit. The trouble shooting list is checked and appears to be o.k.

Thanks! I will enable logging and run through the list provided.

Bill