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Unfortunately, no, we were not able to solve the problem. We gave up and moved to a Linux platform.

UPDATE:

I changed the handler mapping for the site to use the regular CGIModule instead of FastCGI and now I at least get a different error:

PHP Warning: Module 'mysql' already loaded in...

Thanks for the suggestion, but unfortunately it had no effect. The behavior remained the same. However, I did notice something: from the time of pushing the Continue button and the error coming up,...

Thanks, Celtic. I have enabled those detailed errors, but it doesn't change anything.

It chokes at this point:

/zencart/zc_install/index.php?main_page=inspect

So, if it's a permissions...

Thanks, but in this case I AM the hosting company. I have complete access to the server Zen Cart is being installed on. You can't give me any ideas on where to look? Am I the only person in the...

Nothing? Anyone? Not even an admin?

I am trying to install Zen Cart 1.3.8a on a 32-bit Windows Server 2008 Web Edition Server. The server is running IIS 7.0 and PHP 5.3.1. I have installed the PHP 5.3 patch for Zen Cart. The initial...