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I do not use FTP, the people that host the cart for us do that....It would involve more work for us to prepare all and then time and money to pay for the updates from the support team....

What the...

Is t thru FTP or it can be done just from the admin panel?Can you provide some more info please.Thank you

how do i use that for adding more images without FTp access?

Hello,
is there an option to add multiple images to a product in zen 139d?

Thanks

If the language is downgraded, will this restore the missing information?

well, moving to this new machine was part of the process of the upgrade....We had to move to a better machine and then upgrade

I also tried to copy content into Notepad first-because Notepad supposedly doesnot keep the formatting and then paste it into the new site , but it still not work..I have to review every single...

I need to check for sure but i would say yes...Any idea why this is happening...Its like everything that has any "special characters" has been deleted.....Any way to restore it for the old server?...

Hello,
we have moved one cart to a new linux server and all of a sudden realized that in the Admin Panel of the cart the content of half of the products is missing. They display ok on the customers...

Hello,
we have moved one cart to a new linux server and all of a sudden realized that in the Admin Panel of the cart the content of half of the products is missing. They display ok on the customers...

Hello,
we are getting ready to upgrade from 1.3.9d(yes...I know)...to the new one 1.5.4...I am reading people are having issues after upgrade with the admin portion of ZEN cart....Is it better to go...

Starting Jan 12th, when checking out with Paypal, customers get this error;

Hello on checkout customers are getting this error;

An error occurred when we tried to contact the payment processor....

Hello on checkout customers are getting this error;

An error occurred when we tried to contact the payment processor. Please try again, select an alternate payment method, or contact the store...

It seems like Paypal has charged us a $1 for 4 of the refunds because there were not sufficient funds in Paypal(even thoug on our end it showed like we do have enough funds)....Why would these...

I just got another transaction in my cart for the same amount $2...
I ha d to do some refunds yesterday and i wonder if thats connected somehow?
I googled the IP that shows in the order and it...

Version 1.3.9d
We have paypal express checkout, paypal web pro,usps....no other special plugins
The problem just appeared...the $11.20 that you see is actually a refund a made thru paypal....I can...

Hello,
i just got an order for only $2 which is actually low item fee,it has no name,no transaction ID, but it was recorded as separate order14803

i dont understand...
the $11.20 amount you see...

we are trying to determine....one client already asked for refund..she wasnt very cooperative

great, thanks for your input

Hello,
we have a cart that still uses v1.3.9d...I know.....its been neglected over the years when we first took it over and we just "went with it"..
But i think it is time for an upgrade.
Please...

Yes, i know, we are looking into it...and no other plugins....

v1.3.9d

and it doesnt happen to all clients....one last week, one today...

What do you mean by other plugins?

We have Paypal Express Checkout and Paypal WEbsite Payment pro enabled as payment options

Hallo,
i have 2 customers already who used my cart and paid for items thru Paypal(this is my only payment option..either got to Paypal website or pay with credit card using Paypal).... The order...

Hi, we do have the Sept 7 2014 update installed and i just saw a new announcement about something that came up end of October?Do we need to update now?

Hi,
what do we need to do to upgrade to the new USPS?
I just got this email.....

Thank you for using USPS Web Tools.
September 7, 2014 USPS will be implementing changes and additional features...

Hi,
we just got this email from a customer of ours saying that USPS Web Tools will be retiring our RateV3 API later this year (target date: September 28, 2014). Is there a module already out there...

I will check with our IT guys to make sure we have/do not have it...
The customer usually let us know when she get a notficiation from USPS for any updates....

Thanks

Hello,
i have recently noticed that during checkout First Class Mail doesn not show as an option for customers, even though IT IS chosen as an option in my admin panel...
I have recently added...

Hi,
after the new USPS upgarde we can now add many additional options for shipping...We added shipping tracking, but at checkout the shipping charge is one total amount?Is there a way to break down...

yes, cant believe that....on top of everything...i was originally using IE and it was not showing a product in my cart....Guess what???-The product was for $330.99!!!!!...after i switched to Chrome...

thank you...i think the stupid USPS have put her user in test for some reason.....

thanks for the help!
back to the phone with USPS to get to the bottom of this-causing us so many problems for...

http://cart.jennys-sewing-studio.com/index.php?main_page=product_info&products_id=1595

its a small one..0.2lb


just put any product in the cart.....

the UPS module will generate rate for a...

i will call them again, because it is supposed to be in production mode....

Any idea why the cart defaults all to a 15LB weight????


and the total price is always $330.99?


and no logs are...

When we switch to test mode the USPS module generates 2 rates Priority and Express, BUT based on a 15lb product.....for some reason the cart has just started defaulting all products to 15lb....
...

Another thing thats happening is........the cart sets all products weight to 15lb???

and the cart total (even if i order soemthing for $5) defaluts to $330

well, we are actually the hosting company for this client...My tech guys have no idea....USPS has no idea....Thats why we are reaching out to you guys, since you are the 3rd party software the client...

13773

heres another one...Thanks

Feb 12 2014 9:24:48 -- CommErr (should be 0): 56 - Received HTTP code 501 from proxy after CONNECT

13772

here it is

now it sasy her DEBUG mode is on LOGS....did you change it and what setting it should be on

Hi,will have to ask the tech guys....Did you get my private message with cart info?

/includes/languages/english/modules/shipping/usps.php

Line #10 : * @version $Id: usps.php 2014-01-26 ajeh Version K $


/includes/modules/shipping/usps.php

Line #12 : * @version $Id:...

how can i PM you?I am sorry....really new to this.thanks

Any suggestions?
I can include screenshots of all the settings of the shipping module if that would help figure out why rates are not being generated

weight i believe is 15lb...
No zone selected

no errors in thecache
..
What maybe causing for the reason the cart to pretty much not communicate with USPS?
Things we need to check?

its an old account, we do have the webmaster tolls account...all we did was just upload the new usps upgrade....Everything was working fine before, except the international shipping gave the error...

ok,we upgared to the new module, checked several international and domestic shipping options, put the cart back in live mode but when trying to process a test order got this message:
United States...

I will forward this to the tech guys and hopefully it gets resolved quickly. I will keep you posted and ask more questions if any.
Thanks

Hello,
we have a 1.39 zen cart, but haven't done any upgrade of the USPS module....I thought that this is done auto9matically?

At any rate USA orders seem to be processed ok.
Got a customer from...