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Hi there,

Unfortunately I don't know when this issue started as this installation is only used intermittently by a client. So it may have happened when we upgraded, I'm not sure.

We can create...

It's set to 1 = on.

Misunderstanding totally understandable, no worries, this is tricky to describe especially since I suspect someone on our end broke (ahem, "customized") something and didn't...

Thanks Frank, I follow what you're saying and appreciate the further clarification. The two files you indicate do contain the correct code & values on my end. The issue isn't that I'm using a custom...

Thanks Frank, I'd indeed found those two references, but am still not sure why the small sold out button doesn't appear alongside the product on my product listing page. I found an example of the...

Morning all!

I'm wondering where the small sold out graphic is meant to be displayed (I'm referring to button_sold_out_sm.gif, not button_sold_out.gif) -- is it normally used on the product...

Worked like a charm, thanks kcb410!

Hi folks!

Our client has a few products which are larger than most and will cost more to ship -- they'd like to add a $10 shipping surcharge for those items. Is there a way to add a separate...

Good point! Back to the drawing board.

Thanks :)

I'm handling shipping with a zone table rate, priced by item count, that looks like this...

Canada
1 item = $18
2-5 items = $27
6+ items = $38

US
1 item = $32
2-5 items = $63

Hey all,

I'm upgrading from 1.3.5 to 1.3.7 and am stumped.

I went through the DB upgrade and everything seemed fine, but when I clicked the links to go to the store or admin I see...

admin:...

Say, do I need to upgrade to 1.3.6 and then 1.3.7 or can I jump straight to 1.3.7? Thanks again!

Will do, many thanks Kim!

version 1.3.5

Everything looks good in PayPal and I just placed an order myself that completed successfully. But I'm worried that's just luck as I see a number of purchases in Paypal that don't show up in our...

Hi there,

We are seeing new customers registering, they're obviously purchasing products because their payments show up in paypal but no record of the order itself exits in Zen Cart.

This...

This question isn't very exciting, I realize there's some info about this type of thing in the forum already but I can't seem to wrap my head around it. I want to charge a $2 service charge on every...

Thank you, worked like a charm!

-S

Hi gang,

Any thoughts as to why my left sidebox doesn't lign up with the left edge of my banner? Seems like there's a simple answer to this but it escapes me at the moment.
...

Hi there,

A customer contacted us because he got the following error: "This session contains invalid information" after clicking the confirm button on the checkout confirmation page.

He...

Thanks for the suggestions Schoolboy!

The sales are working properly, I can see sales coming in, I just can't seem to find a way to see all the sales of a particular product at once. So lets say...

This seems like a really basic question but I can't seem to figure it out. Where in the admin area can I see & export the customers who ordered a product?

I can see how many people bought an item...

Thanks a million, that did the trick!

I was making changes, adding a different logo and moved my navigation over to the right (instead of half on the left, half on the right). Suddenly, the "HOME" link is gone from the navigation and my...

I just uploaded a fresh copy of tpl_header.php and it solved the problem. Thanks for your help Ajeh & Kim!

I don't think so (unless that's something you can do unintentionally, which seems doubtful) :)

Ah I see - the double www is correct.

It is indeed ("images" is our username).

This is a real head scratcher. I think I've looked at all the files that could be involved (my stylesheet, header.php, tpl_header.php) is there anywhere else I should look? If I switch to the classic...

<?php
//
// +----------------------------------------------------------------------+
// |Zen Cart Open Source E-commerce |
//...

includes > templates > festival2006> css > stylesheetNEW.css

thx!
S.

hi there,

i moved our store to a new server and the logo has disappeared.

i have a custom logo called 'logo-horiz.gif' in the folder: includes > templates > festival2006* > images
...

Nevermind, looks like I found my solution with the Blank Sidebox add-on.
Thanks anyway!

hi there,

I'm trying to create a custom sidebox that takes up the whole left column, without a header (it's the nav area of my regular site, I'm trying to make zen cart look the same as the rest...

Just fixed it here by setting recreate session to false ...

configuration > sessions > recreate session > false

hope that helps

Same issue for me too! But mine's a fresh install.

I've had this issue before with another shop and never resolved it, thought I'd post in case there's a new solution out there.

My product is movie tickets and there are 2 prices (general admission...

Ack, I knew I was missing the big picture.
Thanks!!

I've read everything I could find to figure this out before asking this question, I know it may be something obvious, apologies in advance!

My overrides don't seem to be working. It's a new...

I'm on plesk which means I have separate http and https directories, and they refuse to play nice together due to open base dir restrictions and the like.

Here's my question: is there any reason I...

Sorry to ask what's probably an obvious question but where do I make that change to the tmp dir path?

Cheers!

Hmmm, looks like safe mode is actually off.
http://reelasian.com/phpinfo.php

Found a thread about plesk, maybe it's worth a shot.
http://www.zen-cart.com/forum/showthread.php?t=23823

Unfortunately moving to a new host isn't possible but I've put in a request to the host to make the settings change with regards to the https & http folder aliasing. Are there other things I could...

Thanks for all the help Vger!

I've copied everything but am now getting errors on every page. Variations of: "open_basedir restriction in effect" (ex. http://www.reelasian.com/boxoffice/)

When...

Ah, thank you! Can I just copy the folders from https to http or do a fresh installation of everything onto http?

Yes, my host does have a 2 folder system. Ack! What can I do?

Thanks for your help!

Sorry, didn't realize that. Here's the info again, with the URL:

*/
define('HTTP_SERVER', 'http://www.reelasian.com');
define('HTTPS_SERVER', 'https://www.reelasian.com');
...

Hello there!

Fresh install & all my links in the store and admin section point to http instead of https, causing a page not found error. If I manually add the "s" to the URL, the correct pages are...

Thanks! I can't find the archived downloads, can you please point me in the right direction?

... So, that module won't do it but can anyone think of another approach that would allow for a...

I've seen references to the Payment Type Discount module but can't seem to find it. There was a link to it in another thread but I get a 404 error.

Can someone point me in the right direction?
...