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A brand new, fresh, uncustomized install worked without problems.

I then copied over my customized files from the non-working installation, into the new working install, switched the database...

Yes, I have a detailed list of this.

But I wasn't getting this error, with the same files, on the other server...?

Sorry for the confusion. The value in the DB DOES match what's in /includes/configure.php file for DIR_FS_SQL_CACHE. (The path does NOT include "/full/path/to"--I'm just using that here to not expose...

ps. The Fix Key Cache tool returned blank values for SESSION_WRITE_DIRECTORY but the database does contain a value which looks correct: /full/path/to/public_html/shop/cache

Thank you for you quick reply!

The step I skipped was running the Fix Key Cache tool. This has now been done:



(I assume the blank value for SESSION_WRITE_DIRECTORY in the DB is correct....

I just moved a 1.5.1 Zen-Cart site to a new server (HostGator.)

The following links are generating a 406 error:
Log Out
My Account
Checkout

In the URLs, the template path is visible, ex:...

Thank you for your quick reply!

The problem is gone today, after a week of errors. It's not clear if the host did something or if PayPal did (I have a support request out to them.) It's a bit of a...

Users are getting this error on checkout:

An error occurred when we tried to contact the payment processor. Please try again, select an alternate payment method, or contact the store owner for...

That's exactly the problem! PHP version 5.1.6.

Upgrading PHP is not an option with this host without moving servers, which would be a pretty hefty job for this site, one that I know the client...

Thanks for your help!

I followed your instructions... on the Multiple Categories Link Manager screen, the correct Master Category for the product was already selected. I clicked update to see if...

Thanks for your quick reply!

All that's in zencart/cache are some install logs and a couple of session files (all from Oct 2010), plus the index and htaccess file. I tried deleting the log and...

When I click the edit icon to edit a product, the fields on the resulting page are blank--the product info that should already be there is gone.

I noticed the URL to edit has action=new_product,...

Bah, sorry! I initially thought #26 referred to the thread, now I realize you were pointing me to the exact post I need. Thank you!
http://www.zen-cart.com/forum/showpost.php?p=978059&postcount=26

Excellent, thank you! One question... there are 21 pages to that thread. Can you point to exactly where I can download that January 2011 USPS patch? The note with this one says it *doesn't work*:...

I'm experiencing this issue right now... USPS international quotes are failing.

I'm running 1.3.9h.

The January patch? I installed the 2010 one when it came out. Is there also a Jan 2011 USPS...

This thread is losing effectiveness... it's just too big. How many times have the same support questions been asked because we can't locate the fixes in this monster thread? If we can't have a...

Additional clues:

Medium images (product info) work perfectly. I have these set to 350x350, so largest side is 350, other side is resized in correct aspect ratio.

The hover/zoom feature is...

I don't know what that's from. I have one other ZC site runnin 1.3.8a and I don't see that configuration there. I did a search through all files in the site for the string "Clone Image Dir Owner" and...

Thank you! That was key information. When I reduce the values set in Config > Images, everything works as expected with proportional sizing.

However, I don't want to define an image height. I just...

I've copied the files from /original/ into the appropriate sub-folders in /images/ and that has restored proportional thumbnails in some cases.

Other categories remain problematic:...

After restoring the images folder, I ran the scan again, and all the problem images are located in a folder called /original/.

Ran the scan, imported old images to database... now all the problem images have disappeared from the front end completely!

The import function removed those old images from the sub-folders in...

Thanks for your reply!

Yes, the download of Image Handler included the jscript_imagehover.js file.

Off hand, I don't know how the client is uploading images. I assume via Image Handler.
...

I'm having some very frustrating problems with Image Handler after upgrading ZenCart from 1.3.7 to 1.3.8.

I am using Image Handler 2 for v1.3.x found here:...

Wow, more than 300 pages in this thread! IH2 is such a popular contribution, perhaps it deserves it's own sub-forum...?

Anyway, I just noticed an issue with IE7: When I click on a medium image on...

Brilliant, thank you!!

I have a store with 2000+ products. CC payment processing is currently enabled, and products are priced by attributes. The store owner would now like to remove payment processing completely.

I...

Reinstalling the module totally worked, thanks!!

By the way, I'm using this version of the module, with ZC 1.3.8:
@version $Id: authorizenet_aim.php 7620 2007-12-11 19:12:46Z drbyte $

Is this the latest?

This post indicates that the module...

As it turned out, I was unaware that the store owner had changed payment processors and got a new Authorize.net account! That would make a difference.

Now the new Authorize.net account is setup...

Thanks for the extra info! The call to the MSP tomorrow should clear this up.

UPDATE: The web host does NOT use a proxy for secure cURL calls.

I first noticed this same issue at the end of February.

When I try to check out, Authorize.net returns the errors:



Sure enough, the data in the authorizenet DB table shows that the hash is...

UPDATE: Media was still showing up as an option for heavy carts with the new module... I just removed the method as an option in the module config, otherwise plenty of customers would choose the...

So, if the cart is over a certain weight, Media would NOT display as an option?

It's working like this IF I use an INTL shipping address. IF I use a US address, Media is still displayed as an...

Sorry for the delay in response, I'm on medical leave right now and just trying to fit in some catch up right now.

Yes, the ID of the module file is current.

The thing is, Media was NOT the...

I do have a new problem... it looks like I'm getting some inaccurate quotes now, and Media mail is the only available shipping method.

For example, an order containing a video tape and a golf...

I think the problem is fixed!

I uninstalled then reinstalled the module. All the settings remained the same, but I noticed that the domestic shipping methods are now listed in CAPS, where they...

I can reproduce the error with any products.

I will try uninstalling then reinstalling the module.

Zen Cart 1.3.8a

USPS module: @version $Id: usps.php 7503 2007-11-27 20:36:04Z ajeh $

Yes, the problem is persistent today. It's seemingly less intermittent now, since I've been seeing it for the past few days consistently.

I've tried various weights, from under 1 lbs (a video) to...

Hmm, the error is persisting this morning. I just get that USPS error when I use US (domestic) shipping addresses.

Here are my settings for the USPS module:



Any ideas?

I managed to generate the error just now, using "Kingsport, TN 37663":



I am also getting it using "Watsonville, CA 95076" but non-US ZIP/PC codes are fine.

If this proceeds as it normally...

Oops, I meant USPS, not Authorize.net!

Tonight, I can't generate the error at all. I have several International addresses set up in my test account, but I seem to remember only being able to...

One of my shops displays an error about an incorrect ZIP code on checkout via Authorize.net. The error is intermittent. Sometimes I can generate it, other times checkout proceeds normally. Users have...

Since the products are priced by attributes, I changed the Specials Condition setting to "Apply SaleDeduction to Specials Price - Otherwise Apply to Price" and now my sale price is reflected.

A sale has been setup via Salemaker, and everything looks fine on the admin side.

No sales are showing up on the front end though. I assume this is a template issue.

Should I see Salemaker...

Jstuff, you're my hero! What awesome timing too, because we had another occurrence of a missing order just this morning.

I do have database storage enabled.

I have one product with an...

Thanks for your comments, Rick! It's good to know I'm not the only one experiencing this.

I just had another order go missing: it shows up in Authorize.net, but not in ZenCart.



I find this...

This site is pretty simple, just the Authorize.net payment module and the MySQL backup plugin.




About a week ago I upgraded the Authorize.net module, but this problem with occasional missing...

A few more details... I have ot_total enabled. If I search for an order number, I will find it, but the order is a NEW order from a different customer. For example, order #256 from customer Joe Brown...