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  1. v156 Re: We are seemingly under a shopping cart exhaustion attack

    Yeah I thought about blocking. I was interested to see if there was some new issue that came out in 1.5.6c that made this possible since this coincides with the site be upgraded to 1.5.6c.

    If...
  2. v156 We are seemingly under a shopping cart exhaustion attack

    Hello,

    We have been seeing slow performance on our site for the past week. I dug in further and found it was because MySQL was pegging the CPU at 95%. Looking in the admin it appears that a bad...
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    v151 Re: Abandoned Shopping Cart Email Reminder

    One additional question… Is it possible to set a flag so that the email to the customer is only sent once? It would be quite annoying to email them every hour, or even every day about an abandoned...
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    v151 Re: Abandoned Shopping Cart Email Reminder

    Great thank you!
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    v151 Re: Abandoned Shopping Cart Email Reminder

    Hello, is this mod compatible with 1.5.6c?
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    Re: Recover Cart

    I guess it won't be modified to support 1.5.6 since there hasn't been a response to your inquiry for almost a month. Bummer, was thinking about using this mod.
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    v156 ADA Compliance Now Required For Websites

    Now that the Supreme Court has declined to hear the appeal from Domino's Pizza, the 9th Circuit Court's ruling stands that websites must be ADA compliant for people who are visually impaired. Most...
  8. v156 Re: Problem with Products Purchased report, numbers way off

    So by reverting back to the old SQL query format in this thread I was able to get the expected results.

    I am stoked it's producing the results we expect, but can someone explain the difference...
  9. v156 Re: Problem with Products Purchased report, numbers way off

    I verified that the stats_products_purchased.php file is identical in TEST to the one found in the 1.5.6c download.

    In terms of renaming products... there might have been a few over the years,...
  10. v156 Re: Problem with Sale Maker not placing all products in category on sale

    Wow, thank you so much for helping us with this. We had to read it twice, and now understand.
  11. v156 Re: Problem with Products Purchased report, numbers way off

    Thanks, we just let our developer know.
  12. v156 Re: Problem with Products Purchased report, numbers way off

    Sorry my bad, it is running PHP 5.6, I just confirmed. I was traveling and didn't have access to my login.

    18674
  13. v156 Re: Problem with Sale Maker not placing all products in category on sale

    Thank you for explaining that. It is actually pulling all products from the master categories id AND one other category id that doesn't match the master categories id...which is so odd. Either way, I...
  14. v156 Re: Problem with Products Purchased report, numbers way off

    On the production site (v 1.5.1) when I go to Reports - Products Purchased, it shows the top selling products in order of the most sold to the least sold. It also displays the number of products that...
  15. v156 Problem with Sale Maker not placing all products in category on sale

    We are in the process of migrating from 1.5.1 (PROD) to 1.5.6c (TEST). On PROD if we go into Sale Maker and select a category of products, all of them will go on sale at the reduced rate. However,...
  16. v156 Problem with Products Purchased report, numbers way off

    So we have someone helping us out migrating from 1.5.1 (PROD) to 1.5.6c. (TEST). Both sites are PHP 5.3 for now, but we will switch over to PHP 7.3 once TEST bugs have been resolved. On the test...
  17. v151 Re: WARNING: An Error occurred - No myDebug-xxxxxx.log in /logs or /cache with 755

    Looks like Strict Mode for MySQL was the source of the problem. Thanks so much for the assist!
  18. v151 Re: WARNING: An Error occurred - No myDebug-xxxxxx.log in /logs or /cache with 755

    Haha! We are on a VPS with them so in this case the many are the few. ;-)
  19. v151 Re: WARNING: An Error occurred - No myDebug-xxxxxx.log in /logs or /cache with 755

    It's HostGator so they sometimes can get confused. Are you referring to disabling strict mode: https://serverpilot.io/docs/how-to-disable-strict-mode-in-mysql-5-7
  20. v151 Re: WARNING: An Error occurred - No myDebug-xxxxxx.log in /logs or /cache with 755

    Ah, thanks. What specifically should I be asking them to lower?
  21. v151 WARNING: An Error occurred - No myDebug-xxxxxx.log in /logs or /cache with 755

    Hello,

    We are running 151, upgraded MySQL and have begun receiving the infamous "WARNING: An Error occurred, please refresh the page and try again." message on various portions of the site...
  22. Re: Cannot reset downloads after migration to new VPS

    Well, we started dialoging with HostGator and they got to the bottom of the problem. There was a corrupt table in the MySQL database: orders_products_download
  23. Re: Cannot reset downloads after migration to new VPS

    public_html/store/cache is what is setup in admin. The public_html/store folder has nothing inside of it except index.php. This was an old installation from way back when.

    public_html/cache is...
  24. Re: Cannot reset downloads after migration to new VPS

    Thanks for all of the input above. Those things are above my level of comfort so I might need to get a programmer involved.

    That being said, I was poking around because I remembered something...
  25. Re: Cannot reset downloads after migration to new VPS

    We tested resetting a download again. I downloaded all 8 of the debug files but they all referenced the errors listed above relation to SEO and didn't mention anything relating to the problem we...
  26. Re: Cannot reset downloads after migration to new VPS

    After creating the /logs folder it immediately started dumping log files in the directory. 32 in a space of a minute.




    [04-Oct-2015 09:58:36 America/Denver] PHP Warning: htmlspecialchars()...
  27. Re: Cannot reset downloads after migration to new VPS

    Thanks. I looked at both files and they both reference /public_html/logs which does not exist. I created a /logs folder and it was assigned permissions of 755 automatically.
  28. Re: Cannot reset downloads after migration to new VPS

    Debug files removed yesterday when I discovered them. Only files there before and after resetting download are:

    1) .htaccess
    2) mailchimp.log
    3) index.php
    4-6) rssfeed logs
  29. Re: Cannot reset downloads after migration to new VPS

    Sorry, I wanted to clarify on the logs a bit more. In public_html I did not find a /logs folder, but I did find a /cache folder which is where the logs I mentioned in the previous post were located....
  30. Re: Cannot reset downloads after migration to new VPS

    Both mods are installed, but I believe Ultimate SEO is the one running.

    I looked at the link (thanks for sending), but the download files themselves are fine. We tested and found that downloads...
  31. Re: Cannot reset downloads after migration to new VPS

    What version of Zen Cart are you using? 1.5.1
    Has your site been upgraded? When? From what version(s)? VPS container upgraded but not ZC.
    If you've upgraded, HOW did you upgrade? (official upgrade...
  32. Cannot reset downloads after migration to new VPS

    Hello,

    Hostgator upgraded our VPS from an older package to a new VPS package. I am not sure, but I suspect they migrated from one VPS container (Parallels) to a new container.

    Everything is...
  33. v151 Re: Problems with customers logging in and staying logged in

    You rock buddy! So far one of the customers has confirmed she can now shop on the site! Thanks so much for your assistance!
  34. v151 Re: Problems with customers logging in and staying logged in

    Thanks! We will make that change later today and contact the customers to see if that fixed the problem for them.
  35. v151 Re: Problems with customers logging in and staying logged in

    Hi Frank, thanks very much for testing it out. It doesn't surprise me that it works for you since it only happens to a dozen out of a few thousand customers.

    But, regardless of being able to...
  36. v151 Re: Problems with customers logging in and staying logged in

    http://dollargraphicsdepot.com and no problem creating test account. Thanks!
  37. v151 Problems with customers logging in and staying logged in

    Hello,

    We are noticing that a small portion of our customers are experiencing a weird problem. They will login to their account, put an item in their shopping cart, and have to login immediately...
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    Re: Problems with site shifting

    Awesome thanks! I will passed that along as well. We're very thankful for your feedback! :D
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    Re: Problems with site shifting

    Ok great thanks! I will pass the info on. Appreciate your feedback!
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    Re: Problems with site shifting

    Oh yeah, that's right. Ok, thanks for the reminder.

    Any idea on the shifting?
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    Re: Problems with site shifting

    Thanks for the reply. If you go to some of the other "ez-pages" you should see it as well. I understand your comment on file size, I believe we have image handler 4 installed but it might not have...
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    Problems with site shifting

    Hello,

    We are hoping someone can help out with a little problem we are having. Our site was recently rebuilt, and after the new site went live, we started noticing some shifting. When the page...
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    v150 Re: Image Handler 4 Support Thread

    Hello, I have a question on your mod relating to the watermark. Does it just put an overlay on top of the image when a visitor is on your site? Or does it create a new file that is presented to...
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    Re: Mailbeez After Sales Modules

    Sorry I cannot find a link to the helpdesk on your site. Can you please send me the URL?
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    Re: Mailbeez After Sales Modules

    Hello again. The file is located in that area (public_html). If I try to access it directly (http:/yoursite/mailhive.php) it just brings up the home page. I tried an invalid URL and got a 404 so...
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    Re: Mailbeez After Sales Modules

    Thanks so much for getting back with me. Here are the answers to your questions:



    I reviewed the document and do not see a match to this issue in there.



    Done. It now creates a new tab...
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    Re: Mailbeez After Sales Modules

    Hello all,

    Our programmer installed version 2.80 on a 1.51 installation of Zen-Cart. The site has been running for a number of years and upgraded over time.

    The Birthday Greeting is in...
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    v151 Re: PayPal Payments Pro problem

    My apologies. I thought I was replying to a thread on micropayments and must have posted to the wrong one.
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    v151 Re: PayPal Payments Pro problem

    Let me preface this to say that I am not a programmer. In reading through this thread it appears that PayPal micropayments are supported in ZC 1.5.0 by enabling Express Checkout. Is that that case...
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    v150 Re: Using Amazon AWS?

    Thanks. Just dropped the author a note. Appreciate the help!
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Zen-Cart, Internet Selling Services, Klamath Falls, OR