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I found the problem. A custom order total module I have added seems to be breaking the coupons. The sort order of the module needed to be set below the ot_coupon module and problem solved.

Yep, everything should be in place for them to be working but apparently in one of my customizations I broke it. I'm just looking for possible files to troubleshoot since the order_total and order...

I've modified our shopping cart quite a bit including Local Sales Tax, Hide Categories and several custom "add ons". Somewhere along the line the coupon functionality was broken. The discount shows...

There is an add on called Hide Categories. That might work for you. We use it to disable categories that we provide direct links to for certain customers.

The problem existed prior to enabling the mysql logging (slow queries) and parse times. I enabled them to attempt to figure out the problem so I don't think they will help much in fixing the problem...

Apparently log slow queries was turned off with the last upgrade. I think I turned it back on (not super confident). Here is an example from the last log that we had. All the slow queries are...

I bumped the connections from 250 to 750.

pconnect = false and I am not logging the parse times (but I am displaying them)

The second site is a news website that we moved to our server. It was previously on shared hosting so I figured it wouldn't provide much of a resource hog although they do get a few thousand hits a...

I set the also bought to 0. I don't think we need this functionality although if we can include it with little to no performance hit we will. When turned off the site seem to perform fine (product...

We're on 1.3.8a. Haven't had time to upgrade yet.

We use specials occasionally, Specials table has 664 entries.

We don't use Featured Products or Sale maker.

Products has indexes on
products_id PRIMARY
products_date_added
products_status...

1) What version of Zen Cart are you using?
1.3.8a


2) What add-ons do you have installed?
easyPopulate
Quick Order
Local Sales Tax
Tax Exempt
Pay by Invoice (account number)

Hey guys, thanks for the replies. I got super swamped and was out of the office for a bit. I'll see if I can address your questions to my question :)

Servint has tweaked what they can on their...

We have a site with about 50k products. The number grows each quarter by several hundred also. The site runs painfully slow. We are on a VPS from servint and it seems to me the site should run much...

Actually, I find this board to be helpful, just what I was looking for. Thanks.

hmm... for some reason, I wasn't receiving notifications of these posts... thanks for the help. Seems the issue was a bad entry in the SESSION_WRITE_DIRECTORY config key in the DB. I changed it to a...

So, sessions on the server have been restored. The zen site still isn't storing them properly however. Within the Zen framework, sessions don't seem to be working. Outside of Zen, the sessions are...

Seems the seesions are not saving properly on the server even though the settings seem to be correct in the php.ini. Apparently, only the admin side of the site is Session dependent.

Any ideas?

PHP: 5.2.13
not sure of anything else version wise, but I suspect the PHP is the problem, possibly php.ini?

Recently, I had our host do some updates to ours server (servint, VPS). Our site had been running slow and so they upgraded several components and resources.

The result was that I can no longer...

For the record, I just implemented micmed's code from his contribution page on the wiki and it worked perfectly (thanks). There are a few places where it isn't clear what to remove from the original...

Thanks. I knew it was something easy like that. I don't remember having to do that before (I think I just stumbled on that before). Thanks again :D

After two years of tinkering with our store, I am wanting to clean up the files for our site. So I installed a clean copy of Zen 1.3.8 and am starting to merge the template with the clean install....

Yeah, I guess I am confused by what you are saying. The image paths, yes, are stored in the DB, and all the images are online in the correct spot. It sounds like you are suggesting that perhaps the...

Do the images just appear in the products table or also somewhere else? All my products have images in the products table. I didn't see any other obvious place they would be.

EDIT: I should...

I used EP to populate the DB... Obviously something is wrong though. I will look into it there. I didn't know the images needed to be stored in the DB to work proportionally.

Thanks.

I am having a problem with my images on my server. The proportional images weren't working properly on all images but it was on others. I finally tracked this down to images that were uploaded via...

I would be interested in that when it is completed.

I'm looking for an add on or functionality that will allow us to narrow search results by certain criteria that you see on several site like ebay or amazon. I didn't see anything in the existing...

@linda - That was likely the case with white space after the ?>

@Dr Byte - I hadn't used that, or even known of it's existence. I am on my dev cpu so I have access to the error logs but none were...

Paypal would be an option also, but it is a pain to streamline the paypal process. If they aren't worried about that or sending donators off site then that should be a simple solution to accepting...

The problem seemed to be the trailing ?> at the end of the file... is that possible? I remember reading around somewhere (here possibly) that that is left off for some reason... I didn't know it...

I have added the code from the Zen Wiki regarding getting a free gift with a large enough purchase. When I add the files to the proper places, it breaks the site whenever there is a change to the...

They want a different category image on the product listing page than on the main category (home?) page. I don't think there is a built in way to do this. You would probably have to edit the code to...

Glad I wasn't the only one to have this problem :) :frusty:

We have an issue where our item numbers may change or get discontinued. A customer may be used to ordering a specific number or are ordering out of a printed catalog where the printed number is no...

That is sort of what I expected, thanks for the reply. We will work on a different solution.

I am looking to have a login form located on the same server as Zen, but outside of the Zen directory. So far, it isn't working. I figure it is a security thing, but I don't see anything in the login...

the v_status is the status of the product. 1=active 0=inactive. The v_tax_class_title is the name of a tax class. Leave it blank if the item in non-taxable, or enter the name of the tax class if it...

This is back on page 124 of this thread (assuming you can't change the amount of replies on a page).

Anyway, my host recently had to upgrade our server to include the FreeType library for a...

thanks for the tips :)

I have posted this in a different thread/section and it was answered (incorrectly?) or ignored. Anyway, I am looking at how to override the header_php.php file for a specific page. The file resides...

I got this figured out finally. You can see my solution here:

http://www.zen-cart.com/forum/showthread.php?p=495934#post495934

:D

Ok, I got the new field sent in the email. Here are the steps I took. Feedback is appreciated on if I am leaving anything out or if I am doing something "wrong". Also, I didn't override the order.php...

Thanks for that tip. Is this necessary to add a field to the email? I am going to try it, but I am not sure if I am on the right path or not.

Thanks for that tip. Is this necessary to add a field to the email? I am going to try it, but I am not sure if I am on the right path or not.



That doesn't seem to be working either...

Thanks for that tip. Is this necessary to add a field to the email? I am going to try it, but I am not sure if I am on the right path or not.

I replace my header file with the one you posted and everything works still... did you perhaps previously have a typo and have since fixed it?

Perhaps the problem is in a different file.

Configuration > Product Listing

perhaps?

It will probably help if you post what you are changing and or adding to the file. It sounds like a syntax error, but without seeing what you are doing it is hard to tell.