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  1. Re: 1064 You have an error in your SQL syntax: "limit -3"

    How do we change that? We don't remember setting the limit. From memory the error occurs randomly to other products too.
  2. 1064 You have an error in your SQL syntax: "limit -3"

    Hi,

    There is this error at the View Cart page after adding items to cart. The shipping estimator is also missing. How do we fix this problem?

    1064 You have an error in your SQL syntax; check...
  3. Replies
    5
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    1,134

    Re: Blank new products page

    Hi

    Thanks for your help. Looked into that file but still couldn't figure out what the problem is. Haven't done any customization lately. We are using single listing template which was working well...
  4. Replies
    5
    Views
    1,134

    Re: Blank new products page

    Hi,

    Thanks for your help. Is there somewhere to turn on the debug tool in the admin? Assuming that it is always turned on by default, there is no log file related to this problem in cache folder....
  5. Replies
    5
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    1,134

    Blank new products page

    Hi,

    Just found out that our new products page has been blank for a while. All products page and featured page are working.
    Any idea what causes this?
  6. Replies
    34
    Views
    11,484

    Re: Payment module problem alertpay

    Hi,

    Based on Paymate module, I think somehow AlertPay module needs to change this code from:
    zen_draw_hidden_field('ap_amount', number_format($order->info['total'], 2, '.', ''))

    to something...
  7. Replies
    34
    Views
    11,484

    Re: Payment module problem alertpay

    Hi,

    We are have the same problem with AlertPay module. Sometimes it overcharges customers. We think it happens when customers try to apply a discount. Any idea?
  8. Re: URGENT: too much CPU and memory usage after upgrade

    Query cache is not made for v1.3.9. Therefore it might generate some errors. DrByte is right, you need to fix your current problems. The cache and error logs will give you some ideas.
  9. Re: Tabbed Products Pro (TPP) Contrib - Official Thread

    Can anyone help?
  10. Re: Tabbed Products Pro (TPP) Contrib - Official Thread

    Hi,

    I am trying to make these tabs: product description, additional images, size chart, review, tell a friend. Because all of these (except size chart) are built-in Zen modules, can I use the...
  11. Re: Tabbed Products Pro (TPP) Contrib - Official Thread

    Hi,

    I am trying to make these tabs: product description, additional images, size chart, review, tell a friend. Because all of these (except size chart) are built-in Zen modules, can I use the...
  12. Replies
    2,176
    Views
    496,799

    Re: Fast and Easy Checkout for Zen Cart

    Hi, I finally have time to go through this. I look into includes/templates/YOUR_TEMPLATE/jscript but there is this jquery-1.3.2.min.js file. I still can't locate the problem.
  13. Replies
    2,176
    Views
    496,799

    Re: Fast and Easy Checkout for Zen Cart

    Ok, I got Numinix's reply. He said "This happens when you do not remove "deleted/removed" files when upgrading. Check your page's folder for javascript files that are now loaded using CSS JS Loader...
  14. Replies
    2,176
    Views
    496,799

    Re: Fast and Easy Checkout for Zen Cart

    Yes those buttons work. Not the Gift Certificate and Discount Coupon buttons. Am I the only having this problem?
  15. Replies
    2,176
    Views
    496,799

    Re: Fast and Easy Checkout for Zen Cart

    Hi,

    Was using Ultimate SEO URL. But it has been removed.
  16. Replies
    2,176
    Views
    496,799

    Re: Fast and Easy Checkout for Zen Cart

    Hi, I was using v1.8.1 and was having problems with the gift certificate and discount coupon buttons. They don't work when I put in the code and hit the button to redeem. It looks like the buttons...
  17. Replies
    20
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    3,591

    Re: Unknown error in SQL syntax

    Hi,

    Tried adding those 8 xsell products. The error did not reappear. Also found another record where similar error was generated and tried adding those products (NOT xsell products) but the error...
  18. Replies
    20
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    3,591

    Re: Unknown error in SQL syntax

    Hi, we can try that. But how do we know whether it solves the problem? The error seems to be generated randomly. Not sure how to reproduce it. Any idea?
  19. Replies
    20
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    3,591

    Re: Unknown error in SQL syntax

    Hi Ajeh,

    The results are

    /includes/modules/YOUR_TEMPLATE/cart_upsell.php

    Line #9 : define('NUMBER_XSELLS_DISPLAY', '6');
    Line #28 : $c = NUMBER_XSELLS_DISPLAY;
  20. Replies
    20
    Views
    3,591

    Re: Unknown error in SQL syntax

    Hi Ajeh,

    Thanks for your help. The database is setup with the prefixes. Searched for UNION and found these. What do we do next?

    /includes/modules/YOUR_TEMPLATE/cart_upsell.php

    Line #34 :...
  21. Replies
    20
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    3,591

    Re: Unknown error in SQL syntax

    We are using cross sell advanced and did check all changes to manage the code. You said half of the error message is with prefixes on the table names and half the code is without prefixes on the...
  22. Replies
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    Views
    3,591

    Re: Unknown error in SQL syntax

    Not solved yet, still waiting for help.
  23. error_log files

    Hi,

    We found a few error_log files and they are getting bigger. There is one in the store root, one in /admin.
    The errors seems to stop happening after upgrade. How do we delete and recreate them...
  24. Re: Cache folder contains too many files to let us open it

    Hi Ajeh,

    Thanks for your help. Not exactly sure what you meant. Are the following the problems you are referring to? The rest of them do have two slashes.

    this file...
  25. Re: Cache folder contains too many files to let us open it

    Hi,

    Just checked the file and it has not been modified. Don't understand where the error is coming from. Any idea?
  26. Re: Cache folder contains too many files to let us open it

    Hi,

    Opened the latest file and the following error is repeated multiple times:

    PHP Warning: preg_match() [<a href='function.preg-match'>function.preg-match</a>]: No ending delimiter '/' found...
  27. Re: Clearing Cache

    Hi DrByte,

    One of the filenames is myDEBUG-328818-1277980XXX.log

    Any idea?
  28. Re: Clearing Cache

    It is the cache folder in the store root. So what do we do?



    Which logging system is generating the log files in the cache folder?
  29. Cache folder contains too many files to let us open it

    Hi,

    There is this cache folder in the store root. It has become so big that we could no longer get into it. Our host has solved the issue and cleared the cache. To avoid this from happening again,...
  30. Replies
    297
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    73,166

    Re: Currency Update (Automatic)

    Hi, my host said they didn't disable it. They think our .htaccess file causing the issue but not sure about which rule. Do you have any idea?

    I wouldn't want to use curl and also have to manually...
  31. Replies
    297
    Views
    73,166

    Re: Currency Update (Automatic)

    Hi,

    I changed to what you suggested
    wget http://www.mysite.com/currency_update.php

    but received the following error. Please advise.

    --00:35:01-- http://www.mysite.com/currency_update.php
    ...
  32. Replies
    297
    Views
    73,166

    Re: Currency Update (Automatic)

    Hi,

    I think what I did actually works... just have to remove the quote marks
    curl http://www.mysite.com/currency_update.php

    The message I received is this. Does that mean it works?

    %...
  33. Replies
    297
    Views
    73,166

    Re: Currency Update (Automatic)

    Hi,

    I uploaded the file without any changes to store root. and setup the cron job by typing in the command field
    "curl http://www.mysite.com/currency_update.php"

    But I keep getting this...
  34. Replies
    170
    Views
    65,985

    Re: Store credit and reward point module

    Hi,

    Installed the latest version but when I go to Customers > Store Credit, I am getting the following error. Please help.
    1054 Unknown column 'pending' in 'field list'
    in:
    [SELECT...
  35. Replies
    2,105
    Views
    422,599

    Re: SitemapXML v.2

    Hi, installed this module but received the following error. Please help.

    Error loading stylesheet: A network error occured loading an XSLT stylesheet:
    ...
  36. Re: URGENT: too much CPU and memory usage after upgrade

    Hi,

    Installed Query Cache but it didn't help much. Our hosting still said our site is using excessive resources. Please help.
  37. URGENT: too much CPU and memory usage after upgrade

    Hi,

    After upgrading to zen cart v1.3.9c recently, our hosting company just informed us that because we are using too much system CPU and Memory resources, they were forced to disable web access to...
  38. Replies
    3,562
    Views
    728,941

    Re: Google Base Feeder Support Thread

    Yes, the problem is fixed after upgrading to the latest version. Thanks.
  39. Replies
    13
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    3,283

    Re: Warning: Low Stock

    Hi Ajeh

    Which file(s) control this? Perhaps I can upload the original file(s) and see if it makes a difference.
  40. Replies
    496
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    82,368

    Re: Export Shipping & Order Information

    Hi,

    How do we rearrange the order/sequence of the header title?
  41. Replies
    13
    Views
    3,283

    Re: Warning: Low Stock

    Yes, that's correct. Other people are having the same problem.
    I did a search and yes only have 1 record in there for the configuration_key of STOCK_REORDER_LEVEL.
  42. Replies
    13
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    3,283

    Re: Warning: Low Stock

    I have 100 in stock for all products. The email is sent every time a new order comes in... it doesn't make sense.
  43. Replies
    496
    Views
    82,368

    Re: Export Shipping & Order Information

    Hi,

    Just reinstalled v1.2.4 and the exported file works. Versions 1.2.6 and 1.3.0 might have some bugs or might be not compatible for zen cart 1.3.9c ?
  44. Replies
    496
    Views
    82,368

    Re: Export Shipping & Order Information

    Upgraded to the latest Export Shipping/Order module. I selected "Include orders already downloaded in export" and hit export. The file only have the new order details, no previous old order details....
  45. Replies
    13
    Views
    3,283

    Re: Warning: Low Stock

    Hi Ajeh

    All the current v1.3.9 settings are the same as v1.3.7.
    Stock Re-order level is 5.
    Send Low Stock Emails is 1.

    Why didn't I have this problem in v1.3.7 but now I do in v1.3.9 ? Did I...
  46. Replies
    3,562
    Views
    728,941

    Re: Google Base Feeder Support Thread

    Hi, I recently upgraded to the latest Google Base Feeder. When I uploaded the generated feed to Google, there was this XML formatting error. Please help. Thanks.

    Our system encountered an error...
  47. Replies
    496
    Views
    82,368

    Re: Export Shipping & Order Information

    Hi,

    I recently upgraded to the latest zen cart v1.3.9c but now the export shipping module is not working properly. I downloaded the file but it did not have any record except the first line of...
  48. Replies
    368
    Views
    82,957

    Re: FAQ Manager

    does anyone know how to uninstall this module?
  49. Replies
    659
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    195,399

    Re: Recover Cart

    Hi,

    How do I upgrade to the latest version of Recover Cart Sales? I am not sure which version of Recover Cart Sales I am using. Do I just run update_3_1_0.sql ? Please advise. Thanks.
  50. Replies
    1,987
    Views
    434,901

    Re: Link Manager 3.0 Support Thread

    The last item is a version number 3.5.2 but not 3.5.3a. Does that mean it didn't upgrade completely?

    When I upgraded zen cart to 1.3.9c, I planned to uninstall and reinstall links manager. So I...
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disjunctive-egg
Zen-Cart, Internet Selling Services, Klamath Falls, OR