Results 1 to 4 of 4
  1. #1
    Join Date
    May 2007
    Posts
    90
    Plugin Contributions
    0

    Default Partial Refund not working?

    Hi all,

    I am using Zen Cart v.1.3.7 and when doing a partial refund on an order I get an error rejecting the transaction. I had to go in and manually refund through the Paypal site but could not do it in Zen Cart.

    Can someone please help me to resolve this?

    Thanks so much.

  2. #2
    Join Date
    Jan 2004
    Posts
    66,364
    Blog Entries
    7
    Plugin Contributions
    274

    Default Re: Partial Refund not working?

    Two things:
    1. "I get an error" isn't very descriptive.
    2. There is a patch for v1.3.7, which is built-in to 1.3.7.1 and 1.3.8, which fixes many known issues with the 1.3.7 Paypal code. If you haven't applied it (which your post doesn't indicate), then you should.
    http://www.zen-cart.com/forum/showthread.php?t=56216
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  3. #3
    Join Date
    May 2007
    Posts
    90
    Plugin Contributions
    0

    Default Re: Partial Refund not working?

    I checked and it looks like I do need to upgrade to 1.3.7.1 as I didn't see anywhere that it was up to that version.

    Can you point me in the direction of the download patches needed to upgrade to 1.3.7.1? A search didn't pull anything up in the forums?

    Thank you for your help! It is very much appreciated.

    Is there a way to sign up on a mailing list that alerts me to new critical updates like the USPS patches and upgrades for security issues and things? I think it would be really helpful if there was an email list to sign up for to receive alerts instead of having to scour the forums looking for the latest issues and patches. Not to sound like a jerk or anything... just a kind suggestion.

    Thanks again! :)

    Shaun

  4. #4
    Join Date
    Jan 2004
    Posts
    66,364
    Blog Entries
    7
    Plugin Contributions
    274

    Default Re: Partial Refund not working?

    1. The link I posted above is the link to the PayPal patches for 1.3.7, bringing the PayPal code on your site up to 1.3.7.1 level.
    2. For other components of the 1.3.7.1 update, see the WhatsNew document in the 1.3.7.1 zip.
    3. To subscribe to the "announcements" area of the forum, click on that forum from the forum home page, and click on the subscribe link named "Click here to subscribe to these announcements.".
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

 

 

Similar Threads

  1. Partial Refund Refused
    By RicM in forum PayPal Express Checkout support
    Replies: 9
    Last Post: 12 Dec 2011, 09:54 PM
  2. Refund or Partial Refund functionality? (problem with SuperOrders)
    By bi11i in forum All Other Contributions/Addons
    Replies: 14
    Last Post: 24 Oct 2010, 03:27 AM
  3. Partial Refund Cancels Order
    By chabates in forum PayPal Website Payments Pro support
    Replies: 5
    Last Post: 19 Mar 2010, 03:21 PM
  4. Partial Refund suddenly not working
    By paperthreads in forum PayPal Express Checkout support
    Replies: 1
    Last Post: 2 Feb 2010, 10:08 PM
  5. Partial refund not changing order total?
    By malice95 in forum Built-in Shipping and Payment Modules
    Replies: 2
    Last Post: 23 Jul 2009, 03:52 AM

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
disjunctive-egg
Zen-Cart, Internet Selling Services, Klamath Falls, OR