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  1. #1
    Join Date
    Jun 2008
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    1
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    Default Contact Us Email problems

    Hi all,

    I have installed the most recent version of zen cart and am very pleased.

    There is only one thing I dont understand.

    I have set the email send type to PHP.

    If I send out an email from the admin control panel, using the send from (set as default in the config menu) and send to my personal account (who i registered on the site as a customer) all is fine. I receive the mail.

    However, when I click the contact link on the home page, fill out the form with the same email address...I never get the mail>?

    Is there a specific setting I need to enable to get this working?

    Thanks

    IAn

  2. #2
    Join Date
    Apr 2008
    Location
    Calif
    Posts
    85
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    Default Re: Contact Us Email problems

    I would like to know the answer to this issue as well. I get all other emails just fine, just don't get them when being contacted through the "Contact Us" form.

    Thanks for asking this question, hope we get an answer.

  3. #3
    Join Date
    Jan 2004
    Posts
    66,374
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    274

    Default Re: Contact Us Email problems

    What have you entered in Admin->Configuration->Email Options for the "Contact Us Pulldown" setting? What happens if you leave it blank?
    .

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  4. #4
    Join Date
    Jun 2007
    Location
    Michigan
    Posts
    187
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    Default Re: Contact Us Email problems

    I've been having this exact same problem for over a year now.
    When a customer tries to send an email through the contact us page, they get a reply stating that it's successfully sent, but I never get the email.

    Quote Originally Posted by DrByte View Post
    What have you entered in Admin->Configuration->Email Options for the "Contact Us Pulldown" setting? What happens if you leave it blank?

 

 

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