I have reviewed practically all of the posts regarding this subject and have tried everything with no results. I have products that weigh anywhere from 4-50 pounds. However, when I simulate an order for let's say a 4 pound item, it shows up as 8 pounds in my shopping cart and then when I log in I see in my shipping method zone rate, "Shipping to US (1 x 17.00lb(s)) ".
On the product edit page in the backend, the location for placing the product shipping weight has "4" as its value.
I have tried adjusting for ounces and bringing the amount to a decimal form but it still stays around the 9-10 pounds when I make the weight less. I have zeroed out package tares in the shipping configuration. Can anyone help? This is frustrating.
Thanks







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