UPS XML Auto Export is missing Top Level Element

[engine411]

When using Worldship 10.0 to Auto Import an XML file from Zen, Worldship shows this error in the log:

02-Jul-2008 14:01:38 - Starting Session
02-Jul-2008 14:02:23 - C:\PROGRAM FILES\UPS\WSTD\IMPEXP\XML Auto Import\openShippment.xml Error on line 0, XML document must have a top level element.

Any ideas on how to fix this?

[erezw]

The problem is the file that create the XML put an extra space in the first line of the xml file. If you ever find or know how to find a solution for that please let me know.

BTW: if you open the xml file with notepad and erase this extra space it works like a charm.

[engine411]

Hey, thanks. Where in the first line is this extra space?

[erezw]

In the beginning just before <?
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[erezw]

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[erezw]

Make sure you open it in notepad to see this extra space
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[engine411]

I checked a new XML file just now, and in Notepad there does not appear to be an empty space at the beginning as you suggest. The first character is a <.

[erezw]

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[erezw]

Can u attach this file?
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[engine411]

Here is the error text from the log:

19-Jun-2009 22:11:30 - C:\UPSLAN\UPS\WSTD\IMPEXP\XML Auto Import\openShippment.xml Error on line 31, Element content is invalid according to the DTD/Schema.

Expecting: {x-schema: OpenShipments.xdr}BillDutyTaxTo, {x-schema: OpenShipments.xdr}SplitDutyAndTax, {x-schema: OpenShipments.xdr}Satur....

I attached a screenshot in which Line 31 can be seen; maybe someone can troubleshoot this for me? Is it simply the misspelling in that line?