This is the support thread for the Empty Cart Manager contribution.
This mod provides a delayed redirect from the empty shopping cart page to a customised contact form.
The contact form comes in two variations. You choose which prior to installation.
One variation is a Help Form. This is used to 'rescue' the order. The customer uses the form to ask questions.
The second variation is an Improvement Form. To use this, you are accepting the order is lost but you are asking why.
Aside from the wording, the major difference between the two variations is that the Improvement Form does not ask for the customer's name or email address. Such anonymity helps with responses.
Of course, you can always mix and match the variations, or even use the form for a completely different approach.
To test, visit pilonidalproducts.com and add then remove a product from the cart. At the time of writing, I am using the Improvement Form.
Installation comprises of 9 files. 8 new files and 1 to override.
This mod can be found in the Downloads section:
http://www.zen-cart.com/index.php?ma...oducts_id=1055
Bookmarks