We have an odd situation with a client - he can access his admin and do everything...except update! This problem is in both define_page_editor and product data entry pages. He can make the changes, but as soon as he clicks save or preview depending where he is, his computer hangs up and the next page fails to load.

He has tried with plain text, html area and FCK editor. He has tried IE7, FF & Safari. He has tried 3 different computers and (probably) 2 different ISPs. Everything was OK up to about 3 weeks ago when he went away on holiday and didn't access the site at all during his absence.

The thing that makes this so weird is that for us, everything works perfectly! We have used 3 different PCs (in 2 different countries!) on 2 different ISPs and all 3 browsers mentioned above, but we can not get it to fail.

Any ideas would be welcome.