Credit Card Declined when purchasing downloadable products.

[Ajeh]

Something is moofed up ...

Have you tried creating a new Product and adding the attributes to it? Be sure to look at one that does work before doing this to see if there is anything different ...

[bigjoed]

This is actually the second product with this problem. It is the same product but I added it a second time just to make sure. I'll create an additional product and see what happens.

Thanks again for your help

[bigjoed]

I added another product, same attributes, got the same response.

[Ajeh]

Is this the only product in the order?

If you, right now, try a different download product does it work?

[bigjoed]

I tried the free download and it worked, I also tried a regular product and a virtual product. All success. I tried them one at a time in the cart. If I try anything in combination with the pay-for download I get the same response. (Card declined...)

[Ajeh]

If you put a price on your Free Download ... does it now break?

[bigjoed]

The free downloads were fine. The priced download was the problem. I used a solution posted on the forum. I read the Linkpoint Debug file and tried to make sense of it and searched for: Linkpoint Error -- SGS-020003: Invalid XML.

I tried DrByte's solution first on the same thread (click here) but it gave me a blank page on checkout.

Then I used the solution posted by Rasyr (click here). Everything works fine now.

Thanks

PS. While searching for a solution for this problem I found several postings with sensitive information such as entire codes for .pem files and several other things. Couldn't that create problem in the wrong hands? Just FYI

[Ajeh]

I know the Free Download works ...

Take a "working Free Download" and change the price to $5.00 ... does it break?

[bigjoed]

I just did, it worked fine. Set the price to $1 and $5 and the sale went through.

Thanks

[Ajeh]

Okay ... so what is the difference between that Free Download that you added a price to and worked compared to your existing Free Download that doesn't work?

Anything unusual about the Product Title such as anything besides alpha characters? (As in A-Z and a-z)

Anything unusual about the filename of the download? (As in A-Z and a-z)

What happens if you copy this Free Download that you added a price to over to a New Product that is NOT a Linked Product and change the filename? change the product name? (NOTE: do these changes 1 by 1 while testing to rule out something in the name or filename etc.) ...