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  1. #101
    Join Date
    May 2006
    Posts
    85
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    Default Re: Autoresponder+ [support thread]

    I uninstalled the SQL code using the uninstall file.

    Then, I copy and pasted the sql code to the Admin -> Tools -> Install SQL Patches and I got an error saying that there were blanks in the code.

    I removed the blanks and re-copy the sql code.

    This time it was successful and it say that 8 entries/statements were excuted... does that sound right?

    Anyways... still no "Autoresponder" under the Configuration menu.

    - I do not have the latest patches installed, since I am using 1.3.7
    - I do not have any other modifications under the Configuration menu.

    Thanks! :-)

  2. #102
    Join Date
    Jan 2008
    Posts
    1,711
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    7

    Default Re: Autoresponder+ [support thread]

    Quote Originally Posted by HappyMom View Post
    This time it was successful and it say that 8 entries/statements were excuted... does that sound right?
    Yes, that sounds correct.

    As a test, I just went to OpenSourceCMS where they have a Zen Cart demo and I ran the Install.sql and the Autoresponder+ admin settings appeared as expected. Feel free to try it yourself.

    It would be interesting to know what would happen if you tried to install another mod which also uses admin settings in the configuration menu.

    Considering everything, I believe it is your Zen Cart that is the problem.

    I suggest opening a separate thread as it sounds like the problem is not with the mod.

  3. #103
    Join Date
    May 2006
    Posts
    85
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    0

    Default Re: Autoresponder+ [support thread]

    I did try it in http://www.opensourcecms.com/d and it worked. bummer! :-)

    I will test it on a fresh 1.3.7 install or I must upgrade to 1.3.8.

    Thanks for all of your help!

  4. #104
    Join Date
    Jan 2008
    Posts
    1,711
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    7

    Default Re: Autoresponder+ [support thread]

    You're welcome. Good luck!

  5. #105
    Join Date
    May 2006
    Posts
    85
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    Default Re: Autoresponder+ [support thread]

    I figure it out!!!

    I have the admin addon patch installed (the one that allows several admin to loggin to the store). My admin was not "allowed" to see this page, so once I changed the setting in the admin panel, the autoresponder appear.


    Thanks so much for telling me where *NOT* to look.

  6. #106
    Join Date
    Jan 2008
    Posts
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    Default Re: Autoresponder+ [support thread]

    Excellent! Thanks for reporting back with the fix.

  7. #107
    Join Date
    May 2006
    Posts
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    Default Re: Autoresponder+ [support thread]

    Now that I had a chance to play with this new tool, I can see how nicely it would be to just be able to enter my own sql. The possibility are endless!! :-)

    Great Job, and thanks for sharing. This tool is awesome!

  8. #108
    Join Date
    Aug 2007
    Posts
    16
    Plugin Contributions
    0

    Default Re: Autoresponder+ [support thread]

    I am using 1.3.8a and have installed the Autoresponder 2.1a and in test mode i recieve the message below. Can someone help me fix this?

    Thanks
    Rich

    1064 You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near ') AND OSH.orders_id=O.orders_id AND OSH.orders_status_id=O.orders_status' at line 4
    in:
    [SELECT DISTINCT OSH.orders_id, O.customers_email_address, O.customers_name FROM orders_status_history OSH, orders O WHERE OSH.date_added like '2009-06-30%' AND OSH.orders_status_id in () AND OSH.orders_id=O.orders_id AND OSH.orders_status_id=O.orders_status]

  9. #109
    Join Date
    Jan 2008
    Posts
    1,711
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    7

    Default Re: Autoresponder+ [support thread]

    Make sure to enter at least one 'Order Status ID' in the admin settings.

  10. #110
    Join Date
    Aug 2007
    Posts
    16
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    0

    Default Re: Autoresponder+ [support thread]

    Thank you, but how do i add a status for account-no-order?

 

 
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