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  1. #1
    Join Date
    Jul 2008
    Posts
    5
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    Default Gift Voucher Balance does not match amount applied even tho they are equal

    I have recently installed Gift Certificates and they tested ok.

    the test Gift Certificate was $5. the amount i tried to redeem against was $5.95, so i entered $5 as the amount to be applied from the Gift Certificate leaving a balance of $0.95.

    The payment went thru Paypal with no probs, until redirected back to the order confirmation page of my site and the following error appeared:

    "It appears that the amount you tried to apply and your Gift Certificate balance do not match. Please try again".

    If i click My Account the order shows as being processed correctly and the full amount of the Gift Certificate ($5) as being correctly used.

    Any ideas how i can have this corrected so the misleading error message doesn't show?

  2. #2
    Join Date
    Jan 2004
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    66,373
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    274

    Default Re: Gift Voucher Balance does not match amount applied even tho they are equal

    .

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