Thread: Paypal refunds

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  1. #1
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    Default Paypal refunds

    HI

    I have the PayPal IPN - Website Payments Standard module installed, but I want to know how do I refund orders placed by PayPal?

    Can I do it in the admin section?

    Thanks

  2. #2
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    Default Re: Paypal refunds

    If you see an option to do a refund from within that order's details page in your admin, you can do your refund there. Otherwise you can log into your PayPal account and do it that way.
    .

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  3. #3
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    Default Re: Paypal refunds

    Hi Dr Byte

    If I did a refund through PayPal would it -

    show as a refund in zen-cart?

    repopulate my stock levels?

    Thanks,

    Phil

  4. #4
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    Default Re: Paypal refunds

    Quote Originally Posted by confused_aswell View Post
    If I did a refund through PayPal would it -

    show as a refund in zen-cart?

    repopulate my stock levels?
    If IPN is working properly, your order in Zen Cart will see the refund.
    But it will not touch your stock levels. You'll have to do that manually.
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  5. #5
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    Default Re: Paypal refunds

    Hi

    Thanks for the reply, I will do a refund through PayPal and redo the stock levels myself.

    Thanks again,

    Phil

  6. #6
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    Default Re: Paypal refunds

    In my older version of Zen Cart, there was a refund / partial refund on the order details page. I have a fresh 1.3.8a install and now it shows void an authorization.

    Was refunding through Zen Cart removed in this version, do I have a setting wrong or am I missing something here?

    Thanks!

  7. #7
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    Default Re: Paypal refunds

    Quote Originally Posted by jakedownhere View Post
    In my older version of Zen Cart, there was a refund / partial refund on the order details page. I have a fresh 1.3.8a install and now it shows void an authorization.

    Was refunding through Zen Cart removed in this version, do I have a setting wrong or am I missing something here?

    Thanks!
    Zencart 1.3.7 had this refund option built in..
    Version 1.3.8@ does not.

 

 

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