Hello,

Not sure the best place to post this but as its to do with a Protx payment module I thought id post here.

I purchased the Protx Form v2.4.1 back in January this year, and setup a shop for a client. the module has been absolutely fantastic and im well chuffed with how well it works.

Throughout that time there have been 2 instances where Confirmation emails havent been sent back to the shop, yet the Protx order details email did arrive.

Would I be correct in thinking its perhaps something blocking the callback from Protx to the shop within the customers browser? . It just seems strange its only ever happened twice out of a few 100 orders. The first time I just put it down to a server glitch.

Im not too worried really, as its happened only twice, but would be interested if anyones had any similar experiences with this?

Any advise or thoughts would be great
Thank you
Sam