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  1. #1
    Join Date
    Aug 2008
    Posts
    1
    Plugin Contributions
    0

    Default Database Issue, Please help!!!

    Okay I will try to explain this best I can.. I have a digital scrap shoppe here. The host Im currently with is too small, so I decided to move hosts.. The new host asked for a backup file of the shoppe etc.. When I asked the current host about the backup file they said they would create one and then took it apon theirself to move me to a bigger part of their server due to the size of my site.. Ever since they have done this I get this database error at the shoppe.. Yet the rest of my site (minus the gallery) work.. When I go to try to log into the admin part of the shoppe I get this error

    0 DB_ERROR_NOT_CONNECTED
    in:
    [select * from project_version WHERE project_version_key = 'Zen-Cart Database' ]
    If you were entering information, press the BACK button in your browser and re-check the information you had entered to be sure you left no blank fields.
    Now the host (still with the old one for now) is telling me this

    Have you checked the database setup?

    Your site was moved to another server because of the sheer amount of traffic / resources it was using - but this server is identical to the previous one you were on
    Can anyone help me out here? Im desperate to get my shoppe back up and running..

    Thanks!
    Carla

  2. #2
    Join Date
    Aug 2005
    Location
    Arizona
    Posts
    27,761
    Plugin Contributions
    9

    Default Re: Database Issue, Please help!!!

    Depending upon the way your host manages their accounts - - you need to determine what the DB naming convention is now on the new server versus the old....

    You will find the DB access details in 2 files both named "configure.php"
    One in
    /includes
    the other in
    admin/includes

    Check that the DB items are the same in both files and that they match what you DB access details are now
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Zen-Cart, Internet Selling Services, Klamath Falls, OR