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  1. #1
    Join Date
    Mar 2006
    Posts
    194
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    0

    Default IE6 --> BIG problem! Customers can't buy...

    We just launched our new site last week. Today we discovered a BIG problem!

    It appears that IE6 users are not seeing the "Add this to my cart" button! It shows up fine for me in IE7 and FireFox.

    Here's an example:

    http://www.thewindcutter.com/shop/in...roducts_id=143

    If you type in the model, "GL" into the search field at the top of the page you will arrive here:

    http://www.thewindcutter.com/shop/in...b23&keyword=gl

    There's a "Buy Now" button, but when the customer adds the item to cart and then goes to check out, resgistering first, they can't register because there's NO "continue" or "Submit" button so they can finish purchasing and check out! GULP!

    Anybody else had this problem?? If so, can you please share with me how you fixed it? I would be very, very grateful.

    Sincerely,
    Rebekah
    TheWindCutter.com
    Professional Microphone Windscreens
    Got wind noise? We've got you covered.

  2. #2
    Join Date
    Jun 2008
    Location
    USA
    Posts
    204
    Plugin Contributions
    1

    Default Re: IE6 --> BIG problem! Customers can't buy...

    This issue has been resolved.

    Thanks again to Mike(Barco57) with Camelot-Hosting who worked quickly to get this problem fixed.

    Thanks again!
    Meshach


  3. #3
    Join Date
    Mar 2006
    Posts
    194
    Plugin Contributions
    0

    Default Re: IE6 --> BIG problem! Customers can't buy...

    It was an IE6 not displaying .png images issue. Changed 'em to gif.

    Thanks to Mike (Barco57)!!!
    TheWindCutter.com
    Professional Microphone Windscreens
    Got wind noise? We've got you covered.

 

 

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