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  1. #1
    Join Date
    Apr 2008
    Posts
    45
    Plugin Contributions
    0

    Default Checkout pages have stopped working.

    Hi there,

    Wonder if anyone could please help me.

    I built a site for a client which has been running fine since April. Last week they disabled the shopping cart for a day using the normal method to disable it.

    When they turned it back on, customers receive a blank page after they have submitted their credit card details.

    My client cannot see the order.

    Obviously this tells me something has got corrupted, but I am unsure as to work out what page it is.

    I have checked all the files on the server, and nobody has upload anything since the site went up, so it does not appear to be human interference.

    I am loathe to start prodding around numerous files in case something else falls over.

    Could anyone please suggest the way forward.

    Many thanks

  2. #2
    Join Date
    Apr 2008
    Posts
    45
    Plugin Contributions
    0

    Default Re: Checkout pages have stopped working.

    Sorry, I forgot to say, the issues are with customers using Paypal, not credit cards.

 

 

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Zen-Cart, Internet Selling Services, Klamath Falls, OR