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  1. #1
    Join Date
    Oct 2008
    Posts
    6
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    0

    Default I cannot login to admin???

    Need some help logging in because Zen Cart says the following: "You entered the wrong username or password."

    I did however enter the correct username and password so why is it not working? I also tried sending myself and email with the password just to see if I spelled it wrong and it says the email address is wrong...Any ideas why this is not working? I just installed zen cart this afternoon so maybe it is not ready yet completely?

  2. #2
    Join Date
    Jun 2003
    Posts
    33,825
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    Default Re: I cannot login to admin???

    Please do not PM for support issues: a private solution doesn't benefit the community.

    Be careful with unsolicited advice via email or PM - Make sure the person you are talking to is a reliable source.

  3. #3
    Join Date
    Oct 2008
    Posts
    6
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    0

    Default Re: I cannot login to admin???

    I had found that info but I have no idea where to go to open the phpMyAdmin...Can someone walk me through this? My host is godaddy. Thank you in advance!

  4. #4
    Join Date
    Mar 2007
    Location
    AZ
    Posts
    1,892
    Plugin Contributions
    2

    Default Re: I cannot login to admin???

    If memory serves (former goDaddy customer) log into your account. go to hosting account, select the hosting account-accont manager, select databases, then mysql, select the database you need to look at, then open manager (you will need database name and password) then select the phpmyadmin optio.

    IF this fails or you do not know your database passwaord, call their support line and have them walk you through it.

    I hope that helps.

    Tina

  5. #5
    Join Date
    Oct 2008
    Posts
    6
    Plugin Contributions
    0

    Default Re: I cannot login to admin???

    That worked so thanks for your help!

 

 

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