We're halfway through setting up a shop and we've not yet officially launched it. However, some guy from another state somehow stumbled across our half-finished shop and put in an order.
Now, we've not yet set up our bank accounts to accept credit card payments, but he paid via credit card...... where has the money gone???
Also, we are still getting organised and he got frustrated and said he wants to cancel his whole order and get a refund. I can't see any way to do this? How can we refund the money and where on earth has it gone?
I'm very confused haha... we have no idea what to do
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