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  1. #1
    Join Date
    Jan 2004
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    N of San Antonio TX
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    Default Store Sales Tax Drops Off on Checkout

    I am placing this here as I am getting the same result whether using responsive_classic or bootstrap, whether using OPC or standard checkout, and whether using USPS or Flat shipping. It seems to happen when the system looks at tax based on the shipping address.

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    This is a New Mexico store and they are an "origin" state for sales tax. Everyone is charged based on "store".

    Store is set in both admin configures and both USPS and Flat shipping. The store is set to show tax with the product price AND on the checkout even if no tax is applied.

    The Zone is set to New Mexico and the proper sales tax is set.

    All products are entered as taxable goods.

    With a clean session (using either OPC or standard checkout) the first inclusion of a product into the shopping cart by anyone NOT from New Mexico shows the price+tax correctly for the item. With the first click of Guest Checkout or Checkout, the price reverts to the price without tax and, if you continue to the confirm, tax is shown as $0.00. If you clear all items from the cart and reenter any product, it is show WITHOUT the tax added.

    Any customer from New Mexico goes all the way through the process correctly.

    There are no log files produced with this glitch.

    My WAG is that the shipping is not properly recognizing the "store" settings and not applying tax once it see a non-New Mexico address.

    hornedlizardcreationsDOTcom

  2. #2
    Join Date
    Apr 2006
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    West Salem, IL
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    Default Re: Store Sales Tax Drops Off on Checkout

    hmmm, digging in I find, depending on where you look, that New Mexico is destination based now instead origin based.

    Effective July 1, 2021 New Mexico has moved to destination-based sourcing. This means
    that the gross receipts tax rate on the sale of property will be based on the location where the
    property is received by the buyer. Previously, New Mexico used origin-based sourcing
    Mike
    GeekHost - Zen Cart Certified & PCI Compliant Hosting
    The Zen Cart Forum...Better than a monitor covered with post-it notes!

  3. #3
    Join Date
    Jan 2004
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    N of San Antonio TX
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  4. #4
    Join Date
    Apr 2006
    Location
    West Salem, IL
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    Default Re: Store Sales Tax Drops Off on Checkout

    Last updated March 11, 2014
    Mike
    GeekHost - Zen Cart Certified & PCI Compliant Hosting
    The Zen Cart Forum...Better than a monitor covered with post-it notes!

  5. #5
    Join Date
    Jan 2004
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    Default Re: Store Sales Tax Drops Off on Checkout

    Maybe your browser The linkk clearly states Last updated August 10, 2023.

    BUT, regardless of if it is or it isn't, I am still not getting the proper results from the suggested settings.

  6. #6
    Join Date
    Apr 2006
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    West Salem, IL
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    Default Re: Store Sales Tax Drops Off on Checkout

    huh, interesting... at the top of the article it has one date for the last time it was updated and at the bottom a different date.
    Mike
    GeekHost - Zen Cart Certified & PCI Compliant Hosting
    The Zen Cart Forum...Better than a monitor covered with post-it notes!

  7. #7
    Join Date
    Jan 2004
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    Default Re: Store Sales Tax Drops Off on Checkout

    Again, whether the owner is required is not the point. The point is that the settings do not work when set for a location according to the documentation.

  8. #8
    Join Date
    Sep 2009
    Location
    Stuart, FL
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    Default Re: Store Sales Tax Drops Off on Checkout

    Are each of the shipping modules configured to use "Store" as its "Tax Basis"?

  9. #9
    Join Date
    Jan 2004
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    N of San Antonio TX
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    Default Re: Store Sales Tax Drops Off on Checkout

    Store is set in Admin >> Configuration >> My Store both Base of Product Tax and Base of Shipping Tax.

    Only USPS is installed and it is set to store. Tax is set to always show and show with product price. Only the New Mexico zone and it's tax is listed.

    Go to https://hornedlizardcreations.com/in...roducts_id=324

    Note that the price for the 1 inch is shown as $10.72. Add the 1 inch to the cart and the shopping cart appears with a price of $10.72.

    Click go to checkout, select Guest Checkout and you will see that the product Price changes to the non-taxed amount of $9.95 before any information is entered.

    It makes no difference which checkout method or template is used, the result is always the same. The tax disappears.

  10. #10
    Join Date
    Sep 2009
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    Stuart, FL
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    Default Re: Store Sales Tax Drops Off on Checkout

    Without OPC, going through a full checkout, what do you "see"?

 

 
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