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  1. #1
    Join Date
    Aug 2008
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    Default How to delete a comment in order?

    I need to delete a comment that was put into an order. How do i do this without destroying everything?

    How do i edit it or delete it?

  2. #2
    Join Date
    Jan 2004
    Location
    N of San Antonio TX
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    Default Re: How to delete a comment in order?

    You'll need to edit the database, and unless you're skilled in that area, it's highly unrecommended to mess around there.

  3. #3
    Join Date
    Nov 2009
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    Default Re: How to delete a comment in order?

    Quote Originally Posted by dbltoe View Post
    You'll need to edit the database, and unless you're skilled in that area, it's highly unrecommended to mess around there.
    I'd like to do this also, I'm happy to alter the database but I'm a complete newbie at playing with that, could you send me in the right direction? Thanks in advance.

  4. #4
    Join Date
    Sep 2003
    Location
    Ohio
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    Default Re: How to delete a comment in order?

    Very carefully, go into phpMyAdmin and in your database you will see the table for:
    orders_status_history

    browse it for the orders_id that matches the Order you want to remove a comment from ...

    Then you can delete the text you want to remove, or the entire record ...

    Be careful not to delete something that you may regret ...

    NOTE: backups are your friend ...
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  5. #5
    Join Date
    Nov 2009
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    Default Re: How to delete a comment in order?

    Legend, thanks. I've gone in and deleted the records containing the comments that were wrong. I backed up first and checked each individual order to make sure the entries disappeared, which they did.

    Thank you very much!

    Quote Originally Posted by Ajeh View Post
    Very carefully, go into phpMyAdmin and in your database you will see the table for:
    orders_status_history

    browse it for the orders_id that matches the Order you want to remove a comment from ...

    Then you can delete the text you want to remove, or the entire record ...

    Be careful not to delete something that you may regret ...

    NOTE: backups are your friend ...

 

 

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