Your Shopping Cart is empty.

[Ajeh]

What are your settings in the Configuration ... Sessions ... in your Zen Cart Admin?

[saitomedia]

I have to disable secure admin area before I can view the setting, as even the admin page is not accessible due to this problem with secure_html.

As soon as I login from secure location, I get into admin page, BUT, if I try to go under any menu, it logs me out.

As for session setting, I have not touched that section and kept it default as everything was working fine in the past.

I will post the setting as soon as I disable secure admin and login from public_html.

[saitomedia]

ok... I have confirmed it with my own account with newly purchased SSL on the same hosting company (he.net) that it's their apache's glitch.

I've installed another fresh copy to www.saitomedia.com/test and this one is working fine.

I don't understand why apache can suddenly corrupt like that without any reason. I wish i know what's the cause of this loss of session between public_html and secure_html folder so I can convince my host to look into this problem for their sake.

I hope this is not a common error and that this thread provide another perspective to the "your shopping cart is empty" errors.

Anyway,

thank you Ajeh and Stevesh for your concern, and for your time. It's very comforting to know that I have great help when I'm in trouble.

[saitomedia]

The ***** server has installed Suhosin to make php5 more secure.

***

HE Support

Suhosin was causing this issue all this time. At least I know now. Now my site is working again with a little .htaccess edit to disable encryption on session. Issue solved.

[Ajeh]

Thanks for the update and for posting the issues that you were having with your hosting provider who had settings on the server that were preventing things from working correctly ...

This will help others with similar issues ...

[DrByte]

Do you mind posting the .htaccess edit you made?

[saitomedia]

Sure,

php_flag suhosin.session.encrypt off

This .htaccess file was placed in the root directory alongside public_html, secure_html and cgi-bin folder.

Summery of this thread in keywords:

Symptom: "your shopping cart is empty", "Whoops, your session has expired", suddenly happened.

Cause: Suhoshin applied to your host, it was encrypting session.

Solution: Write .htaccess to override encrypted session.

[time111]

Sure,

php_flag suhosin.session.encrypt off

This .htaccess file was placed in the root directory alongside public_html, secure_html and cgi-bin folder.

Summery of this thread in keywords:

Symptom: "your shopping cart is empty", "Whoops, your session has expired", suddenly happened.

Cause: Suhoshin applied to your host, it was encrypting session.

Solution: Write .htaccess to override encrypted session.

Hi,

What do u mean by alongside. Do you mean in same place where these folder are or .htaccess inside each of these folders or what.

~ Time

[saitomedia]

Hi Time,

Yes, place the .htaccess file where those folders are (root directory), not inside of them.

[aussie]

Hello Saitomedia,

That .htaccess fix is exactly what I was after.
2 hours of solid searching found your fix

Thanks !


Brad :)