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  1. #1
    Join Date
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    Default My page_2, page_3 and page_4 suddenly not updating

    Hi

    Which file should I be looking first to fix this problem?

    my page_2, page_3 and page_4 pages aren't updating when changed from admin.

    Admin define_pages do list them
    Admin opens them to be edited
    admin saves them as I have tested the changes in admin.
    but after saving it's contents, they do not seem to be displaying in the public view when accessed from the site map.

    All it displays following.

    Page 2
    [Back] button.

    CAn anyone shine a small light on this one please?

    Thank you
    Downunder QLD

  2. #2
    Join Date
    Mar 2007
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    Default Re: My page_2, page_3 and page_4 suddenly not updating

    Check your admin configuration define pages status

    Tina

  3. #3
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    Default Re: My page_2, page_3 and page_4 suddenly not updating

    ohh ..you are the man (figure of speech)

    Thank you so much for answering and getting me out of my mess as I was uploading all the define pages etc .

    Good on you Tina!
    Downunder QLD

  4. #4
    Join Date
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    Default

    Quote Originally Posted by charmedbytina2 View Post
    Check your admin configuration define pages status

    Tina
    I am having a problem getting my checkout_success define page updating.
    It shows the update in the admin page editor but it doesn't show on the website.
    I have done a reset, checked page status, cleared web browser info. but no help.
    Posted via Mobile Device

  5. #5
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    Default Re: My page_2, page_3 and page_4 suddenly not updating

    Change your template to classic and try again. This should narrow it down.
    Downunder QLD

  6. #6
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    Default Re: My page_2, page_3 and page_4 suddenly not updating

    It still didn't change...the checkout page, after using the other template.

  7. #7
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    Default Re: My page_2, page_3 and page_4 suddenly not updating

    Make sure "define_checkout_success.php" is in the following folders.

    /includes/languages/english/html_includes/define_checkout_success.php
    and

    /includes/languages/english/html_includes/YOUR_CUSTOM_TEMPLATE/define_checkout_success.php

    /includes/languages/english/html_includes/templates/tpl_checkout_success_default

    and

    /includes/languages/english/html_includes/templates/YOUR_CUSTOM_TEMPLATE/tpl_checkout_success_default


    If all fails upload all the original "define_checkout_success.php" and related ONLY files to server again
    Downunder QLD

  8. #8
    Join Date
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    Default Re: My page_2, page_3 and page_4 suddenly not updating

    These files are missing:

    /html_includes/YOUR_CUSTOM_TEMPLATE/define_checkout_success.php

    /includes/languages/english/html_includes/templates/tpl_checkout_success_default

    and

    /includes/languages/english/html_includes/templates/YOUR_CUSTOM_TEMPLATE/tpl_checkout_success_default

    there is no templates or YOUR_CUSTOM_TEMPLATE folder in the /includes/languages/english/html_includes


    I also checked; when I make changes to my shipping info page; the website updates just fine.

  9. #9
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    Default Re: My page_2, page_3 and page_4 suddenly not updating

    "YOUR_CUSTOM_TEMPLATE" is the name you have given to your own template. If you have not created your own template than its fine. I might have given you incorrect locations earlier. Sorry about that.

    Only other way this file can be replaced if you have upgraded from previous version in which case would have over written your latest file. I suggest you create a override folder and place your customised files in there. You might like to read on Overriding files in FAQ's in the forum.

    But for now, if you make sure that these files exists if not copy fromthe original zen installation and re up load. It should work.

    Files are missing:

    /includes/templates/template_default/templates/tpl_checkout_success_default.php


    /ncludes/languages/english/html_includes/tpl_checkout_success_default.php
    Downunder QLD

  10. #10
    Join Date
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    Default Re: My page_2, page_3 and page_4 suddenly not updating

    Thanks for all your help but I don't see that this file was ever there:
    /languages/english/html_includes/tpl_checkout_success_default.php

    I looked back on the last backup I did before, what feels like the bottom fell out, and that file is not there either. The only close to it is:
    english/html_includes/checkout_success.php

    I'm not sure if it matters but a am using a different template than "classic" and have not done the overrides correctly. I have read some on this now and will have to fix that issue also. Do I need to just update everything from my backup or is there a better option?

 

 
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