ALERT: PayPal Express Checkout Error () - 19

[fergusmacdonald]

Received two instances of this error over the last few days, and can't find any details on why it's occurring.

Link to error logs can be downloaded here.

When the error is generated, two logs are created, with time stamps 1 second apart. The first has:

GetExpressCheckoutDetails, Elapsed: 408ms -- Succeeded

at the bottom, while the second has:

DoExpressCheckoutPayment, Elapsed: 1096ms -- Failed

RESULT=19&PNREF=ETJP3A196B6E&RESPMSG=Original transaction ID not found: ESJP00000004&DUPLICATE=1&REQUEST_ID=1228512528&CURL_ERRORS=

The first time this error was generated, it happened 3 times with the same customer at 21.23, 21.34 and 21.26. The sale was generated and payment processed at 21.35, before the final error was generated!?

Has anyone else received this error? Any help on this would be much appreciated.

[DrByte]

I think you'll need to report that to PayPal in order to determine the cause of the problem.
www.paypal.com/mts

[fergusmacdonald]

OK, thanks. I'll do that and post the results here if i get anywhere.