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  1. #1
    Join Date
    Oct 2008
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    1
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    Default Missing Download Links in Orders - How to Fix?

    Hi,

    I could not find this information anywhere so I thought I would ask.

    I had an error with one of my zip files in my downloadable products resulting in several customers receiving no download link with their purchase. I have fixed the zip file but cannot find a way to update their orders so that the zip will show in their account. Can this be done? This was a freebie thankfully so worst case I can have them just reorder it but would prefer to be able to fix it.

    Thanks.

  2. #2
    Join Date
    Sep 2003
    Location
    Ohio
    Posts
    67,548
    Plugin Contributions
    6

    Default Re: Missing Download Links in Orders - How to Fix

    Create your own order for that product ...

    Then, check the tables for:
    orders_products
    orders_products_download

    Look at how the records are built for the download product and you would need to manually build them to fix this ...
    Linda McGrath
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