Secure and Nonsecure items

[Rickmann08]

Please help!!!! Anyone????

Here is what the owner of the site is saying:

I figured out why nobody is buying, the pop up that says "this site has sucure and nonsucure items, some poeple have been emailing me saying that they dont want to buy because they are afraid to put in their account numbers. we gota fix this! can we get rid of the pop up? how do we do this? i need business." HELP

Does anyone know what I can do to fix this? I have seen it before?? Do I need to contact the SSL people or am I missing something in the admin?

I have visited other examples of some great carts made with Zencart and they don't seem to have this problem.

Thanks!

Happy Holidays Everyone!!

[Kim]

Your URL?

[Rickmann08]

Ooops!! Sorry, here it is:

https://www.blackflameclothing.com/catalog

[Kim]

Looks like you have a problem with your SSL certificate:

Secure Connection Failed

www.blackflameclothing.com uses an invalid security certificate.

The certificate is not trusted because the issuer certificate is unknown.

(Error code: sec_error_unknown_issuer)

* This could be a problem with the server's configuration, or it could be someone trying to impersonate the server.
* If you have connected to this server successfully in the past, the error may be temporary, and you can try again later.
Or you can add an exception…

[Rickmann08]

Thanks Kim and to everyone that looked into this problem. The hosting people said they would look into it! But I do have a tech question that I haven't seen before and I am wondering if I did something wrong?

When I go the the catalog: https://www.blackflameclothing.com/catalog/

I get the https and the www

But when I click on one of the products it goes to:
http://blackflameclothing.com/catalo...roducts_id=182

The www and the https goes away?

Did I do something wrong in zencart? Or is this still a SSL problem?

thanks everyone!

[Anna718]

Regrading your http & https confusion, their is no need for the security until the checkout stage, so products would normally list in a non secure environment. Once the checkout is reached, it does switch to the secure https server, but the unrecognised certificate notice pops up. And, yes, that would definitely be a real turn off for potential buyers.

[Rickmann08]

Thanks Anna!

Actually this is what the engineers at my hosting said:

The register.com ssl cert you provided is on the server and it is correctly installed. We are able to launch the other pages in https with the padlock in the browser. In the merchandise section, you do not have the padlock. Your site is serving mixed content from the code. We do know the links on the page reference the direct url starting with http:// and not https://. The base url is also pointing to an http:// url. You will need to review the code in your site to make sure that the code is not breaking certificate. If the problem still persists, then please let us know.

WHAT CODE ARE THEY TALKING ABOUT???

[Rickmann08]

So what can I do to stop the annoying: This page displays both secure and nonsecure items.

Do you want to display the nonsecure items? Yes or no

Can anyone help??????

[canopy]

You may want to try this.

Go to your 2 x configure.php files and change the following lines from:

define('HTTP_SERVER', 'http://blackflameclothing.com');
define('HTTPS_SERVER', 'https://blackflameclothing.com'); 

to:

define('HTTP_SERVER', 'http://www.blackflameclothing.com');
define('HTTPS_SERVER', 'https://www.blackflameclothing.com'); 

[Rickmann08]

You may want to try this.

Go to your 2 x configure.php files and change the following lines from:

define('HTTP_SERVER', 'http://blackflameclothing.com');
define('HTTPS_SERVER', 'https://blackflameclothing.com'); 

to:

define('HTTP_SERVER', 'http://www.blackflameclothing.com');
define('HTTPS_SERVER', 'https://www.blackflameclothing.com'); 

Already did that when I turned add the ssl.

Thanks