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  1. #1
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    Default Paypal communication testing tools

    I'm working through the wiki page on troubleshooting Paypal as I am not getting orders appearing in my shop after payment has been processed.

    I have loaded the two communication testing tools and the results are at:

    http://www.panachelace.com.au/shop/ipncheck.php

    http://www.panachelace.com.au/shop/curltest.php

    I have also turned on in Admin the debug mode to Log to File, and set the attributes in the logs folder to 777. I have made two test orders through my shop but am getting no entries in the log folder.

    My service provider is Westnet in Western Australia. They require a proxy to be used so I have entered this in Admin, Configurations, My Store as instructed by Westnet. I have also set the cURL Proxy Status to True.

    Can anyone assist by looking at the above test results please?

    Thank you.

  2. #2
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    Default Re: Paypal communication testing tools

    If you're getting nothing in the logs (and the permissions on the paypal/logs/ folder are set to writable), then PayPal's server is unable to talk to the ipn_main_handler.php file on your server, or you've got the Instant Payment Notification option disabled in your PayPal profile.
    .

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    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  3. #3
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    Default Re: Paypal communication testing tools

    I am also having this exact same problem with my Aussie shop, my ISP is iinet however.

    IPN is enabled in Paypal.

    My IPN testing log: http://midgetmuttz.com.au/ipncheck.php

  4. #4
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    Default Re: Paypal communication testing tools

    Dr Byte,

    I have got some debug logs from a transaction with Paypal an have zipped them as per the wiki notes. Where should I upload them to so they can be analyzed? I have currently put the zipped file in the logs folder at panachelace.com.au/shop/includes/payment/paypal/logs.

    Thank you.

  5. #5
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    Default Re: Paypal communication testing tools

    PM me with the URL to the zip file.
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  6. #6
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    Default Re: Paypal communication testing tools

    You have your site set to use a proxy server for some reason.
    http://www.zen-cart.com/forum/announcement.php?f=2&a=10
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

 

 

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