Shipping and Billing DO match but Admin says they don't

[countryneedle]

Since 1/28/09, When customers place orders, I have been getting the "red dot" stating that their billing and shipping addresses do not match. When I go to review their orders, everything seems to be as it should and the billing and shipping addresses DO match. Payments from the customers were made through the PayPal IPN - Website Payments Standard and I am using the latest ZenCart release.

I have made no changes and all of my products (all digital media) are set up the same way. Why all of a sudden am I getting this error?

I have searched the forums and have found nothing that addresses this particular situation. Any assistance would be greatly appreciated.

[Ajeh]

The comparison is made on the customer address, shipping address and payment address for any differences ...

NOTE: little things like
Road vs RD
Street vs ST

will be flagged ...

This flag does not mean something is definitely wrong, it is just a heads up to review the information ...

[countryneedle]

The comparison is made on the customer address, shipping address and payment address for any differences ...

NOTE: little things like
Road vs RD
Street vs ST

will be flagged ...

When comparing all of these, they are all the same, even when checking their address on PayPal. There are no differences.

[Ajeh]

And the red dot is appearing next to the Order and not just in the legend correct?

[countryneedle]

Yes, that is correct.

[Ajeh]

And if you look in the actual orders table are all 3 sets of data identical?

[Ajeh]

This is the specific code testing the fields if it helps:

      $show_difference = '';
      if (($orders->fields['delivery_name'] != $orders->fields['billing_name'] and $orders->fields['delivery_name'] != '')) {
        $show_difference = zen_image(DIR_WS_IMAGES . 'icon_status_red.gif', TEXT_BILLING_SHIPPING_MISMATCH, 10, 10) . ' ';
      }
      if (($orders->fields['delivery_street_address'] != $orders->fields['billing_street_address'] and $orders->fields['delivery_street_address'] != '')) {
        $show_difference = zen_image(DIR_WS_IMAGES . 'icon_status_red.gif', TEXT_BILLING_SHIPPING_MISMATCH, 10, 10) . ' ';
      }

[countryneedle]

Hi Ajeh,
I just checked the code and what I have is exactly the same code as above. Is there any other place I can check? Do you think this could be a PayPal issue or would it help if I re-installed the PayPal payment module?

[Ajeh]

I was referring more to checking the specific fields in the orders table for identical matches ...

[countryneedle]

Where do I find the orders table?