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  1. #1
    Join Date
    May 2008
    Posts
    47
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    Default USPS rates calculated are lower than actual cost of shipping

    In January, I believe USPS increased their postal rates for all services. But my cart still pulls in the lower rates for our customers.

    When we actually ship the products, it is costing us a lot more than what is being quoted.

    Please help. Do I have to install any updates?

  2. #2
    Join Date
    May 2005
    Location
    Bath, Somerset
    Posts
    1,053
    Plugin Contributions
    3

    Default Re: USPS rates calculated are lower than actual cost of shipping

    Your USPS module should be requesting a quotation from USPS each time the customer attempts to checkout. You may need to check with USPS to ensure they are sending you the right tariff details. Which module are you using?

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  3. #3
    Join Date
    May 2008
    Posts
    47
    Plugin Contributions
    0

    Default Re: USPS rates calculated are lower than actual cost of shipping

    I use:

    Zen Cart 1.3.8a
    Database Patch Level: 1.3.8
    v1.3.8 [2008-05-14 15:58:14] (Fresh Installation)
    v1.3.8 [2008-05-14 15:58:14] (Fresh Installation)


    I am not sure what you meant by which module I am using. I installed this a long time ago. I remember installing something called

    USPS AUTOFILL

    Thanks a lot!

 

 

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