COD with no order finalization

[JLA]

Linda,

Thanks for pointing me to the right file. I see this code basically looks at the order and if a product is not tagged as downloadable (with some other things too) then it will subject the item from inventory.

What could we put in there that is a product is using a specific method of payment it will not subtract from inventory and go to say the PENDING product status but will subtract from inventory when it goes to the processing status in the order?

Thanks

[Ajeh]

That would take a lot of customization ...

There is nothing right now, on a per product basis, to manage the Order Status ...

So you need to customize this for the Catalog and the Admin both to not touch the Stock for the products_id in the Catalog ... but to alter the stock for the products_id in the Admin based on changes to the Orders Status ...

While this could be done, it would take quite a bit of work to manage this especially if you get Orders with multiple products and such ...

[JLA]

That would take a lot of customization ...

There is nothing right now, on a per product basis, to manage the Order Status ...

So you need to customize this for the Catalog and the Admin both to not touch the Stock for the products_id in the Catalog ... but to alter the stock for the products_id in the Admin based on changes to the Orders Status ...

While this could be done, it would take quite a bit of work to manage this especially if you get Orders with multiple products and such ...

Yes, I got to thinking about this too - and we decided to do the following.

Changed that orders placing using COD automatically go to the PENDING ORDER status on our site

Changed our SOP so that

1. Staff member who is processing orders sees a PENDING ORDER and that order is COD - then they will go in and manually add the item back into inventory
2. Changed posted policies regarding Cash at Pickup and items are still avaialble for purchase by other customers BEFORE COD orders are completed and NON-COD orders have priority over COD orders. COD orders that are picked up the soonest have priority over other COD orders. COD orders have time limit on how soon they must be picked up or order will be cancelled during daily maintenance tasks.
3. Once COD order is completed the staff member processing completed orders will now go in and remove that item from inventory, etc.

A bit more work but probably better than dealing with the alternative at this time. Perhaps you all might consider coding this option in at some future date.